Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
As first time homebuyers we were definitely nervous and not fully understanding but del made it so easy and walked us through every step! Thank you!!
Reply from Del Lekan
August 17th, 2026 02:55 PM
Jayde, I'm pleased to hear that I could make the home-buying process easier for you. Thank you for your kind words, and I'm grateful to have been part of your journey as first-time homebuyers.
Very good
Reply from Sarah Cole, Ruoff Mortgage
August 5th, 2026 03:43 PM
Thank you so much for your review! I truly appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm grateful for the opportunity to help with your home financing. Wishing you many happy memories in...
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Everything went very smoothly and closed on time
Fantastic communication, very helpful and knowledgeable
Reply from Owner
August 5th, 2026 03:44 PM
Thank you so much for your kind words! It truly means a lot to hear that you found my communication helpful and that I was able to make the process easier to understand. I strive to keep my clients informed every step of the way, and I'm so...
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Fantastic communication, very helpful and knowledgeable
Reply from Sarah Cole, Ruoff Mortgage
August 5th, 2026 03:44 PM
Thank you so much for your kind words! It truly means a lot to hear that you found my communication helpful and that I was able to make the process easier to understand. I strive to keep my clients informed every step of the way, and I'm so...
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As with everything there's always room for improvement
I felt left out of the process too much. This is not necessarily Josh's fault. My husband "took charge" but this loan is in my name and there was a lot of communication that I feel I was left out of.
Reply from Josh Pick, Ruoff Mortgage
August 2nd, 2026 03:18 PM
Hi Lucy, I'm sorry to hear that you felt rushed at any point in the process. It's certainly never my intention to make someone feel that way and anything I requested that the underwriter needed wasn't dire that I received it immediately. My...
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In my personal and professional life I've always been about building relationships and through every interaction with Del I could tell he operates the same . Many conversations we had would start with inquiries about my wife and I or my golf...
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Reply from Del Lekan
August 10th, 2026 03:12 PM
William, thank you for sharing your experience. I'm glad to hear that our conversations resonated with you and that you appreciated the personal touch. Your recommendation means a lot to me, and I'm grateful for your support.
Josh is an exceptional lender, especially for first-time home buyers. Throughout our first home-buying journey, my husband and I felt supported every step of the way. No matter the question or obstacle, Josh was always responsive, knowledgeable,...
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Reply from Owner
August 2nd, 2026 03:13 PM
Maddie, thank you so much for the thoughtful testimonial. It means the world to me that you and John feel this way and took the time to put your experience out there for everyone to see. It means a lot to me and I thank you very much!
Rodney and Ryan are always on top if it, a step ahead.
Reply from Rodney Reynolds
August 10th, 2026 02:11 PM
Holly, I appreciate your feedback and am glad to hear that Ryan and I could stay ahead and meet your needs effectively. If there's anything more we can do for you, please don't hesitate to reach out!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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