Neighborhood Loans - Ocala, FL — 4.93★ Mortgage Loan Officer in Ocala, FL

we bought a house. So things must have worked ok.

Reply from Scott Shannon

October 6th, 2025 08:51 PM

Thank you for your feedback. Please feel free to connect with us to help us improve our services.

Great support and advice.

Reply from Jennifer Kline at Neighborhood Loan...

February 24th, 2026 08:24 PM

I'm so pleased to hear that you found our support and advice helpful, Mahboob. It's my main goal to make the mortgage process as smooth as possible for all of our clients at The Mortgage Firm. Thank you for the wonderful rating and review,...

Scott was very patient with me and always returned my calls promptly . He always explained things clearly throughout the process. I bought a condo but the property was denied due to not meeting conventional financing due to the HOA master insurance...

Can’t say enough about Jenn Kline and her team! I’m a successful realtor in the area and had what appeared to be a difficult file to get to closing. Through forseen and unforeseen problems, Jenn was committed to explaining the process to everyone...

Reply from Owner

April 25th, 2024 03:13 PM

Thank you so much for your kind words, Waylon. I'm glad I could assist and support you throughout the process. It was a pleasure working with you and helping you navigate the challenges that came up. Your success as a realtor in the area speaks...

Can’t say enough about Jenn Kline and her team! I’m a successful realtor in the area and had what appeared to be a difficult file to get to closing. Through forseen and unforeseen problems, Jenn was committed to explaining the process to everyone...

Reply from Jennifer Kline at Neighborhood Loan...

February 24th, 2026 08:24 PM

Thank you so much for your kind words, Waylon. I'm glad I could assist and support you throughout the process. It was a pleasure working with you and helping you navigate the challenges that came up. Your success as a realtor in the area speaks...

Scott Shannon's team is the best! They are efficient, communicate, update throughout the process, I recommend them to every client that needs a mortgage

Reply from Scott Shannon

October 6th, 2025 08:51 PM

I enjoyed working with you. Thanks for the great feedback.

Amazing work by Jen and her team. The road blocks along the way weren’t enough to stop Jen from digging deeper and finding a way to ensure we found additional options and ways to get the job done. Thank you Jennifer Kline for another job well...

Reply from Jennifer Kline at Neighborhood Loan...

February 24th, 2026 08:24 PM

I'm incredibly grateful for your kind words, Joshua! It was my pleasure to work with you and overcome those roadblocks to find the best solutions. Your satisfaction is my top priority, and I'm thrilled to know that I was able to meet your expectations....

Can’t say enough about Jenn Kline and her team! I’m a successful realtor in the area and had what appeared to be a difficult file to get to closing. Through forseen and unforeseen problems, Jenn was committed to explaining the process to everyone...

Reply from Owner

August 7th, 2024 12:00 AM

Thank you so much for your kind words, Waylon. I'm glad I could assist and support you throughout the process. It was a pleasure working with you and helping you navigate the challenges that came up. Your success as a realtor in the area speaks...

You, or your people, always called us back and answered all of our questions. You were always polite and very knowledgeable.

Reply from Scott Shannon

October 6th, 2025 08:51 PM

I'm thrilled to hear that you had a positive experience with us, Steven. Communication is a cornerstone of our service at CrossCountry Mortgage, LLC, and I'm glad we were able to provide timely responses and answers to all your questions. Thank...

Scott & John Shannon & Laurie Sousa from Cross Country Mortgage were very professional & helpful making the mortgage process free of stress & anxiety. They are the go to people for your mortgage.