Top 5%
The Charles Garneau Team - Neighborhood Loans
Mortgage Loan Originator NMLS # 1466345
Florida Southern College
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a p...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
⭐“Charles and his team of professionals was fantastic to work with! They were always available to answer questions, provided timely updates, and worked diligently to keep the transaction moving forward. Their attention to detail and commitment...
read more
Reply from Owner
June 4th, 2026 06:42 PM
Ashley, thank you so much for taking the time to leave this review!It was truly a pleasure working with you on this transaction. Anyone who has been in this business long enough knows that a great Transaction Coordinator is worth their weight...
read more
Great experience - very helpful!
Reply from Owner
June 8th, 2026 09:20 PM
Thank you! We loved working with you!
Charles Garneau and the team at Neighborhood Loans did a phenomenal job in our home refinance! Even when some surprises came up during the process, solutions were determined right away. I felt my best interest was a priority each step of the...
read more
Reply from Owner
June 4th, 2026 06:20 PM
Thank you so much Darrin for all the hard work you put in! We appreciate you and are so happy to have been able to help!
Charles and Neighborhood Loans really are exceptional. Charles was highly recommended to me so I decided to see for myself since I am meticulous by nature. So I prepared my researched list of questions and gave him a call. I was immediately...
read more
Reply from Owner
June 4th, 2026 06:25 PM
Thank you so much for this, it honestly made my day.I could tell from our very first call that you came prepared (and I mean prepared 😄), and I loved it. The thoughtful questions and attention to detail made it easy for me to do what I do...
read more
Made it easy to make it happen for us. Would refer Neighborhood Loans to family and friends
Reply from Owner
May 26th, 2026 05:11 AM
Appreciate you so much Angie ! Thank you both again for trusting us. So glad you moved forward when you did. That program helped your payments and cash to close big time. Congratulations again and let us know if you have any questions.
Incredible experience from the first call! The entire team was extremely helpful, knowledgeable and quick to respond. We are currently living overseas and moving to the South Tampa area and they walked us through a very complicated closing...
read more
Reply from Owner
May 26th, 2026 05:11 AM
Thank you Kate and Gabriel for giving us an opportunity to help you both! Congratulations on your incredible purchase in Tampa. We are here as a resource moving forward and thank you again for serving our country, we appreciate you more than...
read more
Charles and his team were super pleasant and helpful throughout the entire process!Their kind and informative approach to all of my questions is something that I loved the most.They were also very flexible with me and my husband's tight work...
read more
Reply from Owner
May 26th, 2026 05:11 AM
Thank you so much for the kind words Sarah and Anthony! So proud of you for making the jump into homeownership so early in life. I know there was a lot of paperwork along the way but you made it through. Very grateful for your trust. Enjoy...
read more
The professionalism of Neighborhood Loans is off the chain. Members of the team are very personable and efficient. My experience was delightful and worry free. I would like to thank Charles Garneau and his team for a excellent experience!
read more
Reply from Owner
May 26th, 2026 05:11 AM
Donna, we appreciate you so much! You so deserve to be into YOUR home!! Honored we had the opportunity to help you twice with your loan. Enjoy your home!!
Charles and his team made the home financing process very easy. They offered many products and helped us pick the right loan option for us. We appreciated the personalized service and their availability to answer our questions at any hour of...
read more
Reply from The Charles Garneau Team - Neighbor...
May 25th, 2026 11:17 PM
Thank you so much for taking the time to leave us a review Mayra and Philip! The team was also raving about how on top of the process you two were. Congratulations on your beautiful new home and thank you for trusting us, we were honored to...
read more
My husband and I just bought our first home. We had no idea what to expect and had so many questions/concerns. Charles, Doug and the rest of the team exceeded our expectations. We had issues with an assistance program that ended up making us...
read more
Reply from Owner
May 26th, 2026 05:11 AM
Thank you so much Ashley! You two breezed through the process even though there were a lot of hoops to jump through. Super proud of you two. Enjoy your beautiful new home :)
10 of 218
About
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a pre-approval letter. The team is comprised of Charles Garneau, our fearless and hard working Loan Officer, and three loan partners - the young and tough Haley Powell, the old and wise Doug Stevenson and the one who keeps it all together Cheyanna Stevenson. We're here for you, ready to guide you through the often difficult and confusing process of choosing and getting the exact loan to meet your specific needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
USDA Loans
DSCR Loans
Investor Mortgages
Home Equity Loan
Bank Statement Loans
Specialities
FHA
VA
USDA
Conventional
Jumbo
Search Rank ScoreLearn More →
622
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Florida Southern CollegeEconomics
Positions
- Legacy Mutual Mortgage - Loan OriginatorJul 1st, 2023 - Feb 28th, 2025
- The Mortgage Firm - Loan OriginatorNov 3rd, 2014 - Jul 1st, 2023
Memberships
- Rotary Club of Lakeland
- Social Indoors Club
- NMLS
Addresses and Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1466345
Gallery
Hobbies
- Pickleball
- Tennis
- Running 5K
View All
Disclaimer
Disclaimer: All information provided is deemed reliable but is not guaranteed and should be independently verified. The accuracy of all information is not guaranteed and should be independently verified through personal inspection and/or with the appropriate professionals. All representations are for informational purposes only and are subject to errors, omissions, or changes without notice.