

MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brett was very attentive and responsive to my questions. Also, provided and recommended different scenarios, that fit well with my financial goals.
Reply from Brett Foster - Northpointe Bank
April 21st, 2026 03:38 PM
Vivy, I appreciate your kind words about my attentiveness and responsiveness. I'm pleased that the scenarios I recommended aligned with your financial goals. Thank you for choosing Northpointe Bank for your refinancing needs.
Maria was exceptional throughout the entire process. She took the time to understand my goals and guided me toward a financial product that aligned perfectly with what I was trying to achieve. Her knowledge and expertise were evident at every...
read more
Reply from Maria Labie
April 24th, 2026 04:29 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
It was a fast an efficient process
Reply from Timothy Tusing
April 24th, 2026 01:25 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett corresponded quickly and transparently. He offered the strongest rate and term options.
Reply from Brett Foster
April 21st, 2026 03:38 PM
Tiffany, I'm pleased to know that you found my communication quick and transparent. I'm grateful for the opportunity to offer you the strongest rate and term options for your refinance at Northpointe Bank. Thank you for your kind words!
Jim is my go-to lender in my Real Estate Business, and I trust him highly. I love the loan product that we are in, and I am very thankful that Jim shared it with me! Grateful for Jim and his passion for the Mortgage Industry.
Reply from Jim Van Law - Northpointe Bank
April 16th, 2026 04:23 PM
Jon, I'm grateful for your trust and kind words. Thank you for choosing me as your go-to lender!
James and his team were available to answer questions. There was confusion for me at the end of the process. I did not know there would be additional loan fees and other fees added at the end, so I did not tell James the correct amount we needed...
read more
Reply from James Mahieu
April 21st, 2026 05:42 PM
Alicia, I appreciate you sharing your experience. I'm glad that my team and I were available to answer your questions throughout the process. I understand how the process can sometimes be confusing when selling one home and buying a new home...
read more
Ryan did a great job handling informing us of the progress.
Reply from Ryan Bird
April 23rd, 2026 05:04 PM
Joshua, I appreciate your positive feedback on how I kept you informed throughout the refinancing process. I'm glad to hear that my updates were helpful. If you have any more questions or need further assistance, please feel free to reach out....
read more
The process was really quick and being able to close at home was great
Reply from Timothy Tusing
April 22nd, 2026 09:49 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian was always available for every question that I had. I would use him again if I was to get a refinance or another mortgage.
Reply from Ian McLellan
April 22nd, 2026 07:39 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
N/A, silly ten character limit.
Reply from Ryan Bird
April 22nd, 2026 01:51 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
631–640 of 5027
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender