MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Overall, I had a good experience.
We were happy with the responsiveness
Reply from Jim Koops
August 31st, 2026 05:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Zach was great to work with. He answered all of the questions I had
Reply from Zack Maurer
August 31st, 2026 02:57 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Quick response time.
Reply from Ryan Bird
August 31st, 2026 04:22 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
for
Jim Van Law - Northpointe Bank
Jim and his team were super responsive and professional. Our Loan was processed and approved in record time. Jim was very courteous and always available to answer questions. I give him 5 stars and would recommend him again and again
Reply from Owner
August 22nd, 2026 02:41 PM
Ana, I appreciate your kind words and am happy to hear that you found our team responsive and professional. It's great to know that the loan process met your expectations. Thank you for your recommendation!
for
Jim Van Law - Northpointe Bank
Jim and his team were extremely responsive and professional! They got our Loan approved in record time. I would definetely recommend him and use his services again in the future
Reply from Jim Van Law - Northpointe Bank
August 22nd, 2026 02:45 PM
Ana, I appreciate your kind words!! Your home is breathtaking. Congratulations.
for
Jim Van Law - Northpointe Bank
Jim was amazing to work with! He was so patient and clarified all the questions we had as first time home buyers! Couldn't have imagined a better experience!
Reply from Jim Van Law - Northpointe Bank
August 21st, 2026 05:09 PM
Genny, I appreciate your kind words. It's great to know that my patience and clarification were helpful to you. Thank you for sharing your positive experience!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Reply from Jim Koops
August 27th, 2026 05:52 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ryan was very prompt and helpful!
Reply from Ryan Bird
August 27th, 2026 12:43 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender