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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Michael Conner
Bumpy. Corrrect documents sooner and on the first try would help. Cost everyone 3 extra hours and fuel to close. Maggie was helpful. Shanna with the title company saved the day.
Reply from Michael Conner
April 3rd, 2026 08:40 AM
Thanks so much for your feedback, Joe. I agree with you, we had delays and I’m working on better ways to improve our process to ensure a smoother experience going forward. I appreciate your patience and hope we can work together again in the...
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Bron Taj
Bron is amazing at keeping the client updated throughout the process which makes my job easier. Thanks as always
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Shelley Mitchell
Another successful closing for my buyer client working with Shelley! Shelley and her team make it so easy for buyers to get the mortgage that makes sense for them and she's great about communicating through the entire process. Look forward...
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Reply from Shelley Mitchell
May 20th, 2026 03:44 PM
CINDY, It's always my goal to make the mortgage process smooth and keep communication clear and open. I'm looking forward to working together on the next one!
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Shelley Mitchell
It has been a great pleasure to work with Shelley and her team!
Reply from Shelley Mitchell
March 27th, 2026 02:22 PM
Ana, I'm pleased to know that working with me and my team has been such a positive experience for you. Your feedback is genuinely appreciated, and it was a pleasure collaborating with you. Thank you for taking the time to share your thoughts!...
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Karla Garcia
Karla, is great with advicing on the subject of lending and borrowing. Very patient and helpful.
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Gil Beltran
He was very friendl, and good at communicating
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Matt Mitchell
Matt was super communicative and walked us through every step of the process. he taught us a lot and we we will definitely use him again and recommend him to everyone I know!
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Debbie Mirabelli
Great with communication. Always going the extra mile. She made the process very easy. Thank you!
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Stacey Fleece
Stacey has great business sense and looks out for her customer. It was a breeze from start to finish. I got a great rate and assurance for the seller that I could complete the offer in 30 days.
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Matt Mitchell
Overall, outstanding job done by Matt.
101–110 of 4703
About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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