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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA

At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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The level of expertise, knowledge and customer support.
Reply from Matt Mitchell
March 16th, 2026 05:51 PM
I really appreciate the feedback and am looking forward to working with you again.
I appreciated Scott's knowledge and experience. He was always available for a call. He understood our needs and helped us get the loan we needed.
Reply from Scott Bessette
March 15th, 2026 01:25 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Matt never fails to find a solution to every roadblock. In my business it matters who you partner with because they can either make you look good or not and I consistently rely on Matt Mitchell to get our deals done, make us all look good and...
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Reply from Matt Mitchell
March 13th, 2026 01:53 PM
It was great working with you. Thanks again for putting your trust in us.
Stacey Fleece is the best in the busniess, I work with her whenvever I can and refer her to everyone I know ;)
April was so kind and imformative. Super responsive and seemed to be one step ahead of my questions/concerns.
We had an excellent experience working Nick, as always! He is knowledgeable, efficient, and guided us through every step of the process with clarity and professionalism. His personable approach made what could have been a stressful process...
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Debbie is great. She always takes the time to explain the process, keeps me well informed, and is very responsive. She’s a wonderful lender and makes the whole experience smooth and easy.
Debbie's experience makes clients feel confident in her expertise. She also demonstrates her care for buyers, working to provide the best possible fit matching their financing needs and assuring their satisfaction over the long term.
April was so helpful and a great communicator
Shelley is amazing. She took a complicated divorce refinance and jumped through hoops to make everything happen on a very short time line. I will definitely refer her to anyone I know for a mortgage loan.
Reply from Shelley Mitchell
March 27th, 2026 02:22 PM
I'm pleased to know that you had such a positive experience with your divorce refinance. I strive to handle complex situations efficiently, especially when time is of the essence. Your willingness to refer me to others means a lot, and I'm...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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