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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Michael Conner
Michael provided me with all necessary information and answered all my questions promptly.
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Shelley Mitchell
Shelley was a phenomenal support throughout the whole home buying/mortgage process for us. You couldn't ask for a better communicator and someone who will put your stress level at ease. She is extremely organized, knowledgeble, and just such...
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Reply from Shelley Mitchell
May 20th, 2026 03:42 PM
Stacey, I'm so pleased to hear that I could support you throughout your home buying journey, especially given the distance between Texas and Alaska. Being able to ease your stress and communicate effectively is always my goal, and I'm glad...
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Michael Conner
I had to reach out to get status - it was never provided to me except at the end I got one email giving me the status. I received more emails at the end than I did the entire transaction in regards to the congratulations, funded etc. I think...
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Matt Mitchell
Matt was easy to work with and always available to answer questions when they arose .
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Lynsey Camp
I highly recommend working with Lynsey. She is incredibly knowledgeable, consistently ahead of every detail, and communicates thoroughly to ensure a smooth, stress‑free transaction.
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April Ramker
April was great to work with! She knew we needed to close ASAP, and made that happen. Her team was very responsive and alwys kept us in the loop.
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Shelley Mitchell
Shelley is relentless and efficient in finding a variety of loan optiona She clearly communicates the different programs available and keeps her clients updated frequently with appropriate follow uos to keep all parties on track to close!
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Reply from Shelley Mitchell
May 20th, 2026 03:43 PM
Daniel, thank you for your positive review. I'm happy to hear that my communication and variety of loan options met your needs. Keeping everyone updated and on track is always a priority for me. I appreciate your feedback and look forward to...
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Matt Mitchell
I really felt like I could trust Matt and his team!
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Karla Garcia
Karla took the time to explain everything to us and was able to give several example scenarios in each case. She was present but never pushy. She was happy for us and wished us well before, during and after closing.
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Zachary Johnson
Zach was amazing!! He took the time to explain the process to me. I felt like he cared about my loan process. He was patient until I found the right house. Super helpful for one of the most important steps in my life: home ownership!
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
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