

Mason-McDuffie Mortgage, Reno, NV
Reno, NV

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Jon and Katy are very experienced and professional. They responded to us quickly, answered all our questions, and were great at communicating the terms and conditions of our loan. We highly recommend Jon and his staff.
Communcation and personal service
Tony and his team were exceptionally knowledgeable, helpful, and invaluable at each step in the process.
Reply from Tony Jarrous
August 4th, 2023 07:09 PM
Thank you very much, James! I am honored that you were pleased with the assistance we provided at Mason-McDuffie Mortgage. I am committed to providing the best possible experience for all my customers. I'm glad we were able to make the process...
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Ricci goes above and beyond.
Very professional, very clear and quick communication!
Reply from Kim Marcarelli
June 3rd, 2024 07:22 PM
Thank you!
Kathy was very attentive to our questions and very patient with us. She was always pleasant, cheerful and willing to help us in any way that we needed.
Reply from Kathy McAlpine
August 9th, 2023 09:57 PM
Thank you Jess for the great review. You had a great team and I'm very thankful to be on it.
Kathy does an excellent job not only helping the buyers navigate the loan process, but also making the buyers feel comfortable and well informed. She has communicated well with all involved and attended the signing. Great job!
Reply from Kathy McAlpine
August 9th, 2023 10:00 PM
Thank you so much, Craig! I'm so glad to be on your team. It's my pleasure to help the clients navigate such an important process and I'm glad that you found my communication to be helpful. I appreciate your kind words and your 5-star rating....
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Reno has received a review with 5 star rating from Craig B
Reply from Owner
September 30th, 2023 12:00 AM
Thanks, Craig!
Tony and his team were very kind with us. Great communication and help us at all time.
Reply from Tony Jarrous
August 1st, 2023 09:03 PM
Thank you so much for the kind words, Monica! We're so glad that we were able to provide you with a great experience. We strive to keep our communication open and make sure our customers are taken care of at Mason-McDuffie Mortgage. Thank you...
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Tony, is very clear and professional
responds in a timely manner and great at follow-ups
Reply from Tony Jarrous
August 1st, 2023 04:09 PM
Thank you so much, Raymonda! I'm so glad to hear that you had a great experience with Mason-McDuffie Mortgage. My team and I always strive to provide a clear and professional service and it's wonderful that you noticed. Thanks again for your...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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