Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Brandon is very knowledgeable, kind, and helpful! He made this whole process easy for us!
Reply from Brandon Huff
August 29th, 2023 04:21 PM
I'm thrilled to hear that you had such a positive experience, Valerie! It was my pleasure to assist you throughout the process. I always strive to provide top-notch service and share my knowledge with clients. Thank you so much for your kind...
read more
Kim was extremely knowledgeable, patient and trustworthy.
Reply from Kim Marcarelli
June 3rd, 2024 07:22 PM
Thank you!
Kathy's work ethic is second to none, she made us feel like we were important to her.
Reply from Kathy McAlpine
September 15th, 2023 04:51 PM
I am truly humbled by your kind words, John. Your satisfaction is my top priority, and I'm thrilled to hear that I was able to make you feel important. Your 5-star rating reaffirms the value I place on work ethic. Thank you for choosing me....
read more
Kathy is very personable and leads with no judgment. She’s kind and honest.
Reply from Kathy McAlpine
September 15th, 2023 04:50 PM
Thank you so much for responding to the survey April. I strive to provide the best service for my clients, and I'm pleased to hear that my efforts resonated with you. Your review truly made my day! I appreciate your trust in Mason-McDuffie...
read more
Kathy was quick to answer my call even though it has been 4 years since working with her. She was knowledgeable and tolerated my husband's rudeness without getting flustered. She knew what to do and the loan went through easily. She was thoughtful...
read more
Reply from Kathy McAlpine
August 16th, 2023 08:30 PM
Thank you so much for your kind words, Nancy! It was a pleasure to work with you and your husband. I'm glad to hear that the loan process went smoothly. I appreciate your loyalty to and I'm glad to have been able to help you again.
Kathy was very knowledgeable & honest about expectations from the start. She never let anything drop or not be addressed. Open & pleasant Communication. She made it a "Stress free" Transaction! Thanks Kathy! :)
Reply from Kathy McAlpine
August 15th, 2023 07:34 PM
Thank you, Maureen! I'm so glad to hear that I could make your experience stress-free! I'm always available if you have any other clients I can assist. I value honesty, and its nice to hear my time in the industry and knowledge is appreciated....
read more
Kathy has guided us thru many home purchases. We are not the easiest, from being self employed and then retired. She always gets it done. She is great and a wonderful person on top of that
Reply from Kathy McAlpine
August 9th, 2023 09:56 PM
Thank you for the kind review Faythe, Its always makes me happy to be able to help .
for
Debbie Wood
Great communication. Debbie was able to close my transaction in about the same time it would take a cash transaction. She was amazing!
Reply from Debbie Wood
August 9th, 2023 04:49 PM
Thank you Randy! I'm so glad to hear that you had a great experience. Thank you for the review. It is always a pleasure working for you.
Ricci was so easy to deal with and explained every thing as we went along. and she closed quick and efficiently! I am very happy with the results!
for
Reno
Great communication. Debbie was able to close my transaction in about the same time it would take a cash transaction. She was amazing!
Reply from Owner
September 30th, 2023 12:00 AM
Awesome! So great to hear, Randy. Thanks!
571–580 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.