Mason-McDuffie Mortgage's Cover Image
Mason-McDuffie Mortgage in Reno, NV

Mason-McDuffie Mortgage, Reno, NV

Reno, NV
Company Logo
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • L
    Loretta K
    SPARKS, NV
    Posted on December 21st, 2023 05:02 PM
    Great communication and her accessibility. Kathy is a good listener and was able to address our questions. She met with us when we were signing our loan docs and was very helpful going through that process. In addition, in the last week of...
    read more
    Reply from Kathy McAlpine
    January 18th, 2024 06:21 PM
    Loretta, thank you so much for the nice review. My mission is to have satisfied clients and I'm so happy to accomplish this. I'm always here for you. Enjoy your new home!
  • for
    Reno
    google
    J
    Jefferson K
    Posted on December 21st, 2023 12:00 AM
    Nice place to conduct business with a convenient location in Reno, NV.
    Reply from Owner
    September 30th, 2024 12:00 AM
    Thanks so much, Jefferson. Glad our location works well. We appreciate your business.
  • L
    Lori R
    GARDNERVILLE, NV
    Posted on December 16th, 2023 02:51 PM
    Kim is the best lender I’ve worked with in my 31 year career.
    Reply from Kim Marcarelli
    March 20th, 2024 07:12 PM
    Thank you so much Lori! :)
  • J
    John E W
    RENO, NV
    Posted on December 16th, 2023 04:00 AM
    Very pleasant to work with and was willing to walk us through everything for our first mortgage even though it was an accelerated time line.
    Reply from Kathy McAlpine
    January 18th, 2024 06:20 PM
    I'm truly pleased to hear that your first mortgage process was a pleasant experience. It was my pleasure to guide you through each step of the journey. Your kind words and high rating mean the world to me. Thank you so much, John. Remember,...
    read more
  • for
    Reno
    google
    J
    John W
    Posted on December 16th, 2023 12:00 AM
    Very pleasant to work with and was willing to walk us through everything for our first mortgage even though it was an accelerated time line.
    Reply from Owner
    September 30th, 2024 12:00 AM
    Great to hear, John. Congratulations! : )
  • K
    Kathleen D B A
    MINDEN, NV
    Posted on December 4th, 2023 02:14 PM
    Kim was amazing! She communicated with us every step of the way. She explained all of our options clearly and kept to timelines. She made the loan experience very easy.
    Reply from Kim Marcarelli
    April 1st, 2024 06:39 PM
    Thank you so much!
  • for
    Debbie Wood
    Encompass
    A
    Annette J
    RENO, NV
    Posted on December 1st, 2023 05:34 PM
    Debbie is such an awesome communicator. She kept everyone informed as to the progress of the loan. I definitely would refer her again and again!
    Reply from Debbie Wood
    December 1st, 2023 07:08 PM
    Thank you so much Annette for the wonderful review. I appreciate you!
  • for
    Debbie Wood
    Encompass
    B
    Bryan S D
    RENO, NV
    Posted on December 1st, 2023 02:01 PM
    Debbie made the process smooth, and looked out for me during every step.
    Reply from Debbie Wood
    December 1st, 2023 04:19 PM
    Bryan, thank you so much for the very nice rating on the survey. You were a joy to work with.
  • M
    Marvin H F
    Orlando, FL
    Posted on November 29th, 2023 10:35 PM
    Matt was an awesome help from beginning to end. He laid out all the roadmaps and docs he needed and clarified any questions I had. He made sure that all documentation was swiftly processed and handled everything in a professional manner.
  • for
    Reno
    google
    M
    Marvin F
    Posted on November 29th, 2023 12:00 AM
    Matt was a great help throughout the entire process. He made sure all docs were sent out in a timely manner and kept everything going.
    Reply from Owner
    September 30th, 2024 12:00 AM
    So great to hear, Marvin! Glad everything went well and Matt took care of you to make sure things landed on time. We appreciate you!
  • 521–530 of 1794
    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1887

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.