

Mason-McDuffie Mortgage, Reno, NV
Reno, NV

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Great communication and her accessibility. Kathy is a good listener and was able to address our questions. She met with us when we were signing our loan docs and was very helpful going through that process. In addition, in the last week of...
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Reply from Kathy McAlpine
January 18th, 2024 06:21 PM
Loretta, thank you so much for the nice review. My mission is to have satisfied clients and I'm so happy to accomplish this. I'm always here for you. Enjoy your new home!
Nice place to conduct business with a convenient location in Reno, NV.
Reply from Owner
September 30th, 2024 12:00 AM
Thanks so much, Jefferson. Glad our location works well. We appreciate your business.
Kim is the best lender I’ve worked with in my 31 year career.
Reply from Kim Marcarelli
March 20th, 2024 07:12 PM
Thank you so much Lori! :)
Very pleasant to work with and was willing to walk us through everything for our first mortgage even though it was an accelerated time line.
Reply from Kathy McAlpine
January 18th, 2024 06:20 PM
I'm truly pleased to hear that your first mortgage process was a pleasant experience. It was my pleasure to guide you through each step of the journey. Your kind words and high rating mean the world to me. Thank you so much, John. Remember,...
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Very pleasant to work with and was willing to walk us through everything for our first mortgage even though it was an accelerated time line.
Reply from Owner
September 30th, 2024 12:00 AM
Great to hear, John. Congratulations! : )
Kim was amazing! She communicated with us every step of the way. She explained all of our options clearly and kept to timelines. She made the loan experience very easy.
Reply from Kim Marcarelli
April 1st, 2024 06:39 PM
Thank you so much!
Debbie is such an awesome communicator. She kept everyone informed as to the progress of the loan. I definitely would refer her again and again!
Reply from Debbie Wood
December 1st, 2023 07:08 PM
Thank you so much Annette for the wonderful review. I appreciate you!
Debbie made the process smooth, and looked out for me during every step.
Reply from Debbie Wood
December 1st, 2023 04:19 PM
Bryan, thank you so much for the very nice rating on the survey. You were a joy to work with.
Matt was an awesome help from beginning to end. He laid out all the roadmaps and docs he needed and clarified any questions I had. He made sure that all documentation was swiftly processed and handled everything in a professional manner.
Matt was a great help throughout the entire process. He made sure all docs were sent out in a timely manner and kept everything going.
Reply from Owner
September 30th, 2024 12:00 AM
So great to hear, Marvin! Glad everything went well and Matt took care of you to make sure things landed on time. We appreciate you!
521–530 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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