Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim is excellent. She worked very hard to ensure our needs and desires were at the front of the whole process. Without question, we were very comfortable with her managing our loan. She is a tue professional.
Reply from Kim Marcarelli
March 20th, 2024 07:11 PM
Thank you so much Brianna!
Kathy Alpine was very attentive to my transaction and kept me in the loop at all times. She readily answered any questions I had and made my transaction a very pleasant experience. Appraisal came quickly and even though I had to travel for...
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Reply from Kathy McAlpine
January 18th, 2024 06:23 PM
Thank you Marie for the great review. You were on it for everything that I needed to make your timeline a reality. It was a pleasure to work with you.
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Reno
Reno has received a review with 5 star rating from Kaitlyn B
Reply from Owner
September 30th, 2024 12:00 AM
Thanks for the great review, Kaitlyn! :)
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Jamie O'Brien
Jamie made the experience great, despite all the delays with closing. She communicated with me and explained processes so I could understand. She was wonderful to work with!! Thank you, Jamie!
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Jamie O'Brien
Jamie O'Brien was wonderful. There were many challenges with this transaction and she kept meeting them, working at all hours, keeping us informed to make sure we were able to complete the purchase. My buyer was very happy as the escrow was...
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Jamie O'Brien
Nothing that Jamie did. She was fantastic and so very kind. She worked so hard for this loan to go through. It was other circumstances outside of her control, that made the experience less than great. Jamie was great.
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Jamie O'Brien
Communication to all parties involved!
This has been a long 2 1/2 years with the builder. In that time they were great with communications. Even though the rate went from 3 1/2% to Around 7% they tried to get the best deal for me. Length of time was no fault of theirs. It was the...
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Reply from Kim Marcarelli
March 20th, 2024 07:07 PM
We are so grateful to have worked with you both! Your home certainly took longer to complete than you expected but sure worth it! Looking forward to checking in with you in the near future. Take care.
She kept me informed and was willing to explain everything to me, as I really didn't understand a lot of the documents. She is fantastic.
Reply from Kim Marcarelli
March 20th, 2024 07:12 PM
Thank you Misty!
511–520 of 1794
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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