Mason-McDuffie Mortgage, Reno, NV
Reno, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Franco Manueli
Franco Manueli is both, great businessman and great person to deal with. He is very knowledgeable, helpful, straightforward. He has fulfilled every promise he gave us when we decided to apply for a loan with his company. He was not just on...
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Reply from Owner
March 27th, 2024 12:00 AM
Thank you sincerely for your feedback on the services I provided in the past and for all the referrals you have sent me over the last 8+ years. It was truly fulfilling to assist you. Your trust means a lot, and I appreciate the opportunity...
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for
Reno
This place has the worst customer service!! We were told we qualified for a USDA loan. We went out and found a house (we were not in a hurry to buy but with great news of the loan why not). The same day we paid over $400 for an inspection,...
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for
Franco Manueli
Working with Franco from Sierra Pacific Mortgage was a great experience. Franco and his team handled our loan quickly, kept us in the loop of our loans status, were thorough, and worked diligently to finalize our loan a quickly as possible....
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Reply from Owner
March 27th, 2024 12:00 AM
Craig, thank you sincerely for your feedback on the services I provided in the past and for all the referrals you have sent me over the last 8+ years. It was truly fulfilling to assist you. Your trust means a lot, and I appreciate the opportunity...
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for
Franco Manueli
Franco was great to work with! He was always very responsive in his answers and would answer an email day or night with any questions or concerns that I had. His knowledge about the whole process was well above anybody that I have spoke to...
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Reply from Owner
March 27th, 2024 12:00 AM
Thank you sincerely for your feedback on the services I provided in the past. It was truly fulfilling to assist you. Your trust means a lot, and I appreciate the opportunity to serve you. I'm eager to continue supporting you and any referrals...
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for
Franco Manueli
Franco is AMAZING!! This was our first time buying a home and Franco made this a delightful process. He is extremely knowledgable, professional and honest. He kept us informed and returned emails promptly. We highly recommend using Franco.Brian...
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Reply from Owner
April 29th, 2015 12:00 AM
Thank you so much Brian & Kelly. It was great working with you as well. This is what makes my job so great! Thanks to both of you!
for
Franco Manueli
I feel happily "compelled" to write this review because Franco provided me an excellent service, then a very smooth transaction. He patiently guided me step by step through the process then making it very easy; zero stress. He immediately responded...
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Reply from Owner
April 29th, 2015 12:00 AM
Thank you Simone! I am so happy to have helped you. Thank you for this great review! Please continue to call me with any questions!
for
Franco Manueli
Franco Manueli & Sierra Pacific Mortgage Company were fantastic in helping us with the refinance of our home. We had several home loans during our lifetime but this was the smoothest process ever. Franco and his team were very professional...
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Reply from Owner
April 29th, 2015 12:00 AM
Thank you Sheila! It was all my pleasure. Please let me know if you ever need help again! All my best.
for
Franco Manueli
Franco is one of the very few knowledgeable, honest and caring loan officers I have ever had the pleasure of working with. He not only closed the loan on time as promised, but he was also very diligent in taking care of all the ups and downs...
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Reply from Owner
April 29th, 2015 12:00 AM
THANK YOU Sergio! This means a lot to me. I look forward to helping you again many many times in the future.
for
Franco Manueli
My wife and I are foster parents for children with difficult behaviors. Because of the difficulty of the children's behaviors, that has become our full time work. We wanted to purchase our home but were unable to get a loan through the several...
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Reply from Owner
April 29th, 2015 12:00 AM
Thank you so much Phil and Vicky for this great review. I was so happy to help you. You deserved this loan!!!!!!!!!!!! Thank you for all that you do.
for
Franco Manueli
I think that Franco and his company performed above and beyond in getting me thru a loan that was very difficult and time consuming. He was able to get me a very good interest rate also. He was able to get this loan thru after another loan...
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Reply from Owner
April 29th, 2015 12:00 AM
Thank you David & Melanie! I am so happy I was able to help you after the other lenders were not able to. I look forward to working with you again in the future.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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