

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jennifer is thorough and excellent at prepping our shared clients throughout the process for each step. Her communication is amazing which makes everything move smoother. Any concerns are handled well in advance of deadlines, eliminating last...
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Reply from Jennifer Patrick
April 29th, 2025 03:21 PM
I'm happy to hear that you found the process smooth and efficient. It was a pleasure collaborating with you and ensuring everything was well-prepared for our shared clients. Your recommendation is greatly appreciated, and I look forward to...
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Communication, communication, communication! I never waited for responses to my emails or questions. I feel like I was kept in the loop at all times. My clients were very happy with the service they received. Thanks to you, Kristie and, of...
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Reply from Katerina Stephens
April 29th, 2025 05:52 PM
I'm thrilled to hear that your experience was smooth and that communication was always prompt and clear. It was a pleasure assisting you and your clients! Do not hesitate to reach out if we can help in the future! :)
Knowledge, service, always completes follow up items, punctual.
Reply from Tom Engwer
June 19th, 2025 06:28 PM
Thanks Mike, always great working with you and Elizabeth.
The professional staff made the experience far better and less stressful than it might otherwise have been. Kelly made the process a pleasant experience.
Reply from Kelly Ross-Hagans
July 7th, 2025 03:13 PM
Thank you Stan! So glad I could help!
April 24,2025Larry Wallace Performance SurveyI am writing this review in hopes of Larry Wallace to learn a better approach, technique and stylewith regards to engaging with customers. I have over 20 years experience in home purchases.This includes...
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experienced, very professional, very thorough and thinks outside of the box to help make things happen
Reply from William Simpson
April 24th, 2025 07:28 PM
Thank you Roger, you were great to work with
Marylou helped my wife and I purchase our first home! We greatly enjoyed working with her. We appreciate her speed, responsiveness and wisdom regarding mortgages. We would love to work with Marylou again. Thank you!
Reply from Owner
October 5th, 2025 12:00 AM
Thank you so much!! So kind of you!!
Christie went above and beyond to get us the best possible outcome and even was able to match other companies. She consistently has our best interest in mind all the way through the deal. She is so CLEAR with her communication, and so nice,...
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I've worked with Jessie on and off for almost 20 years now and he's never disappointed once! Transactions are always professional, smooth and stress-free. Thank you, Jessie!
Reply from Jesus Renteria
April 22nd, 2025 02:00 PM
Thanks so much for the great review Jose!! I really appreciate your business and professionalism. Looking forward to many more years of comradery. :)
Jennifer was really great to work with answered all our questions quickly. we are first time home buyers so there were a lot of questions about the process she was extremely helpful and made the experience easy
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Reply from Jennifer Patrick
April 21st, 2025 07:11 PM
I'm thrilled to have been able to assist you as first-time home buyers. I'm glad I could answer all your questions and make the process easier for you. Your feedback is greatly appreciated.
781–790 of 14875
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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