

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Good communication
Ramon is outstanding. He communicates consistently, provides timely updates, and ensures closings happen on schedule. His experience and knowledge truly set him apart.
We have worked with Judy over the last 4 years and she is amazing!
Excellent communication!!
Reply from Katerina Stephens
February 18th, 2026 07:11 PM
Hi Amanda! I hope you are doing great and love your new home. I really appreciate you taking your time to submit your feedback. It's important to me that you felt informed and supported throughout the process. Should you need any assistance...
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Don was consistent and clear in his communication. Made an otherwise difficult situation easier by being helpful and informative.
Reply from Don Bartolomucci
August 19th, 2025 06:10 PM
Sara, You too, where terrific to work with together. I would be Your Partner anytime. You are so Smart, Detailed, and Responsive. Just a tremendous person to work with! Thank you!
Steve was great to work with and has a unique ability to problem solve while thinking outside the box. Highly recommend, very professional, exceptional communication.
Jerry was incredible to work with. He made himself so avaiable to answer questions and took so much time out of his day to fully answer our questions and make sure we understood each step. We have purchased a home before and the experience...
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Reply from Jerry Hernandez
August 26th, 2025 12:16 AM
Thank you for the kind words, I am happy my team and I could help you!
Having a great experience refinancing the mortgage. And I am very happy with the outcome.
Reply from Dianne Pinheiro
August 15th, 2025 07:42 PM
Thank you,
Ben and Jane for being such great clients again. It is always a pleasure working with you. Feel free to reach out with any questions you may have or if you need further assistance.
Jerry was on top of everything, his communication was on point and we even got everything done faster than expected.
Reply from Jerry Hernandez
August 26th, 2025 12:09 AM
Thank you Dana for getting us into contract! Everything fell into place nicely for us. I APPRECIATE your hard work at the end. I look forward to working with you soon.
Suzy was quick to respond and very communicative. I really enjoyed working with her.
Reply from Suzy Dukelow
August 15th, 2025 03:55 PM
Thank you for the excellent review. It was my pleasure to work with you.
611–620 of 14871
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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