Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Steve Kent
Steve did a great job walking me through financing options and getting me comfortable with our structure - he patiently did this a few times:) Steve also was very responsive and would pickup the phone, jump on a zoom or text immediatel. I'd...
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As my wife had most of the communication with you and I was part of the conversation , your service and level of expertise were excellent . Your knowledge of the financial matters was of great help in explaining the numbers to us which was...
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Reply from Katerina Stephens
September 24th, 2025 10:33 PM
Hi Rojelio! Thank you for your nice review! I'm pleased to know that my service met your expectations and provided relief in understanding the financial details. It's always important to ensure clarity and satisfaction in these matters. Should...
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had a great experience working with Katarina. She was extremely capable and communicative throughout the entire process.
Reply from Katerina Stephens
September 24th, 2025 10:35 PM
Thank you for your review, Sean! I really appreciate your kind words. It was a pleasure working with you and ensuring that communication was seamless during the process. If you ever need assistance again, please feel free to reach out.
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Charles Sterni
first of all they are very helpful and super responsive with any questions that we had and most of all, closing Only took less than 2 weeks. It was awesome.
Reply from Charles Sterni
November 12th, 2025 08:14 PM
I'm grateful you found the process both helpful and efficient. It's my goal to ensure all your questions are promptly addressed and to make the closing process as smooth as possible. Completing everything in less than two weeks is certainly...
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Katerina is a true profeesional. I've worked with many lenders in the past and her communication skills and work ethic on my behalf made working with her a pleasure. Thank you for the smooth transaction.
Reply from Katerina Stephens
September 24th, 2025 10:40 PM
Hi Barton! I hope you are enjoying your home! Your kind words are greatly appreciated. It was my pleasure to assist you, and I'm glad to hear that the communication and transaction met your expectations. If you ever have more mortgage needs...
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Gina Proctor
The overall experience working with Gina was amazing from the start
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Jennifer Patrick
Staying on top of all the steps, excellent communication. Explaining things well
Reply from Jennifer Patrick
August 30th, 2025 07:44 PM
Thank you for your review! Your home looks beautiful, and I was happy to help with your remodel. It was a pleasure working with you. Feel free to reach out anytime!
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Dan's communication and guidance
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Michelle Wickett
Michelle kept the process running smoothly.
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Michelle Wickett
She was very communicative and quick to respond to any questions. She told us exactly what we needed and found a good rate for us. She was also very open with us about our options. I would highly recommend her
581–590 of 14871
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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