

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Wendy made things easy throughout the process.
Van has tremendous follow through. Even the escrow officer at the Title Company was impressed. He was in constant contact with us and returned our calls immediately. His expertise and knowledge about the process was evident. I would highly...
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OUTSTANDING CUSTOMER SERVICE BY APRIL AND HER TEAM SHE'S AMAZING REALLY CARES ABOUT THE CLIENT ALWAYS ANSWERED MY RANDOM QUESTIONS IN A TIMELY MANNER. HIGHLY RECOMMEND!!!!
Reply from Owner
January 9th, 2026 09:39 AM
Thank you so much, Michael! We are glad April was able to provide you with great customer service and timely answers to your questions. :)
This was not our first time working with Jerry and it will not be our last. We can always count on Jerry to get the job done with both speed and efficiency. His communication throughout the process and willingness to answer question after question...
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Jane Doe has received a review with 5 star rating from Blake M
Reply from Owner
January 9th, 2026 09:39 AM
Thanks Blake!
Sacramento has received a review with 5 star rating from Brittany F
Reply from Owner
July 11th, 2021 12:00 AM
Thanks Brittany!
Jennifer was so amazing walking us through everything and explaining how everything was going to work. She went above and beyond to make sure everything stayed on target and closed on time.
Katerina was very transparent and explained every step of the loan process in a way that was easy to understand. She was always available to answer questions and handled concerns that came up immediately. Overall couldn’t ask for much better...
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Jerry worked hard throughout the entirety of the home buying process. He gave us honest prospects, introduced us to an honest and hard working real estate agent, and conducted himself professionally and with integrity. Thank you Jerry for all...
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Offices were a bit tight quarters but there are good people working here.
Reply from Owner
July 11th, 2021 12:00 AM
Thanks for your feedback Sal! :) We will take that into consideration.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.