Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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The whole loan process went great! Katerina made it easy for us, she didn't just tell us what was needed she was willing to help us. She often updated us with the loan application status. Katerina went above and beyond, she deserves more than...
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Rosa Aguirre
Rosa gave direct instructions as to the documents that were needed in a timely manner. She checked in often and if something that we submitted wasn't clear she let us know quickly. With her support we moved quickly and really hit no snags....
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Judy was very professional and made sure we were advised if the market rates. We applied and locked just before the rates went up.
She kept us up to date the entire time and made sure there were no surprises.
Great communication and caring.
It was simple, and seamless. We worked as a team to get us to closing. I never felt out of touch. The clients loved her too!
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The communication with Matt was second to none. When we had a question and reached out, Matt followed up within 10 minutes and answered all of our questions. The outstanding customer service we received has convinced us that we will NOT do...
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The Tom Parke Mortgage Team
responsiveness of team
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The Tom Parke Mortgage Team
Tom and team provides a well oiled operation.
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Amanda McCandless
With not having purchased a home in 14+ years, we felt like new home buyers all over again. Thank you for being patient and taking time to explain everything.
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Felt supported and informed during the entire process
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.