Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Professional, thoughtful and advocate .
Reply from Suzy Dukelow
August 31st, 2026 06:16 PM
Jim,
Thank you for the great review. It has been my pleasure to help you with your home loan. I hope you and Mary Ann have many happy years together in your new home.
Suzy
for
Mason-McDuffie Mortgage
Kathy is amazing! Love her work product and dedication. I have used her four times!
Reply from Owner
September 11th, 2026 12:00 AM
Thanks for the great review, Liz!
I am happy with Katerina but the repairs on siding are not complete on my home I just am buying. I sent Katerina the pictures of the open areas on the siding, please complete the repairs to the siding. Thank you, Linda Erdahl
He explained the whole process to us step by step, thank you
Reply from Jesus Renteria
August 29th, 2026 04:53 AM
Thank you so much Guillermo and family, appreciate the kind words. It was a pleasure to help you through the process. I'm glad I could make everything clear and guide you step by step. Wishing you all the best in your new home! :)
Jesus was on top of everything and very informative . He gladly answered any type of question or concern we had . in the stressful moments, he helped us remain optimistic . we highly highly recommend him . thanks so much !!! - River and Ruby...
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Reply from Jesus Renteria
August 27th, 2026 05:12 PM
Thanks you so much River and Ruby! :) It was truly a pleasure helping you through the homebuying process. I'm glad i was able to anser your questions, provide guidance and keep things positive in the stressfull moments. Congratulations again...
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Judy has been there since before i was even in a position to purchase my home. Gave me tons of information and never asked for a dollar in return, pretty much coached me and set me on my way to purchase my home. Always talked to me not like...
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Reply from Judy Bettencourt
August 25th, 2026 04:07 PM
Oh Ricardo. Those are the kindest and most meaningful words. You did all the work to make it happen. I am so happy for you and your family. Welcome Home!
You were all very helpful along the way.
Very prompt communication
for
Tracy
I’m truly grateful and blessed to have had such an incredible team by my side throughout the journey of purchasing my second home.A very special thank you to my amazing Realtor, Lyne Lardizabal and Richard Brey, and to the best lender, Marylou...
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Reply from Owner
September 2nd, 2026 12:00 AM
Thank you Jayann for this review!! I’ll be sure to also share with Ate Lyne and Richard!
Judy Bettencourt has received a review with 5 star rating from Josette L
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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