Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
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Loan application process went smoothly and quick! Response very quick regarding mortgage questions and etc.
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Steve Kent
Steve made what had been a horrible experience with other companies a smooth process. As a business owner our loan process was not straight forward, Steve was clear on what we needed and how the process would work for us. I would feel confident...
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The Tom Parke Mortgage Team
You guys are terrible at communicating. I will strongly recommend anybody I talk to avoid you like the plague. - And seriously, I've been getting spammed by some jokers PenFed and I thought they where spear fishing me. Now I find out you guys...
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Reply from Mason-McDuffie Mortgage
September 27th, 2023 03:14 AM
Thanks for taking the time to provide some feedback on your experience, David. While we never want to see negative reviews, we use them as an opportunity for discussion and improvements where we can make them. We checked and as of 12/8, a service...
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San Francisco
These guys have very poor communication abilities, so I would strongly recommend avoiding them.
Reply from Owner
October 13th, 2022 12:00 AM
Hi Dave. Sorry to hear of your experience. We appreciate your feedback. If you like to continue the conversation, we'd be happy to listen in efforts to correct any issues along the way. You can reach out to *****************. Thanks for taking...
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Timeliness of communication
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Fast funding!!
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Rosa Aguirre
Great experience!
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Wendy Bluhm
Wendy is very responsive and goes out of her way to meet obstacles we encountered.
Reply from Wendy Bluhm
December 13th, 2021 09:38 PM
Thank you so much for the review Sandra!!!
Jennifer was a pleasure to work with at every step. She kept us in the loop and made the buying process seamless.
Nobody is perfect.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.