Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Overall, Mr. Hernandez provided excellent customer service, he did explain in detail about the different processes and communicated thoroughly what we needed to complete to ensure we had a smooth process in closing.
Great communication, keeping informed.
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The Tom Parke Mortgage Team
Responsiveness, guidance, expertise
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Steve Mass
Steve / took time to explain each process.
He answered all my questions and concerns.
Definitely kept me calm through the whole procedure.
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Great working with you Dave!
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Home Office
Great communication!
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You can call matt even after hours, and he will help you out.
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Debbie Forman
Debbie’s knowledge and professionalism made it such a stress free and wonderful experience. I’ll definitely refer her to whomever needs assistance in their loans/ refinance.
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Steve Kent
Steve’s attention to detail and fantastic communication were top notch. Thank you!
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Jane Doe
Jane Doe has received a review with 5 star rating from Gouri G
Reply from Owner
January 9th, 2026 09:38 AM
Thank you!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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