

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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I often felt several steps behind rather than knowing what was going to come. Being my first home I really desired more communication on the process and my options, and found myself trying to play catch up in my knowledge of where I was in...
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Ryan was onto of everything
Margie is so good at her job and willing to go above and beyond. She makes sure that we can reach her anytime even when she’s on vacation or out of town. She’s very detail oriented and patient is explaining the process of getting a loan. I’m...
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The whole team was very helpful and responsive to our questions every step of the way
Steve have great advice and was very thorough every step of the way.
explained details in laymen terms and always returned emails and calls.
Reply from Cindy Kemp
June 13th, 2022 09:58 PM
Thank you for trusting in us to get the job done on your refinance. Your business is much appreciated. And I appreciate you taking the time to leave some kind words.
Seth and his team worked closely with our family through the entirety of the loan refinancing process.He was thorough with details and kept us in the loop…He was able to get us just what we needed at a time we needed it most and plan to continue...
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Reply from Owner
July 9th, 2022 04:02 AM
Thanks for the kind review. It was a pleasure working with you and your family.
He will help you as much as possible
Communication from the entire staff was excellent. Steve was always available to reach and speak with. Steve and his team were with me at every step.
Very prompt to reply to questions
Reply from Jennifer Mize
September 27th, 2023 03:14 AM
Thanks Cathy! I'm still available for questions! All the best to you in your new home.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.