

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Shan kept both myself and my clients informed and up to date throughout the process. She is always a pleasure to work with!
Closed on time!!! Grateful!!!
Kenny is always ahead of the transaction. He anticipates the potential problems before they arise and ensuring a smooth closing. I know all of this because I have worked with him for over 25 years.
Very professional crew. Always answered our questions day or night. Would recommend to all our friends and family. Loved working with Seth, Cinthia and the whole crew. Thanks for everything
Debbie was extremely communicative, resourceful and prompt throughout the entire transaction. She made it very smooth for all parties involved!
Kim Marcarelli was AMAZING through out the whole experience. She helped me through every step and answered every question. I really felt like she truly cared about me as a person and my needs and what was best for me. Even on just keeping me...
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Reply from Owner
January 9th, 2026 09:37 AM
Thanks so much Amy. Glad to hear everything went well and we humbly agree, Kim is awesome!
Don's communication skills and his repaid response to my emails and calls.
Ken responded very to email, texts etc. He is very knowledgeable and kept us informed throughout the process. He kept us on track throughout and we were able to close escrow in 28 days!
Reply from Ken Yoder
September 27th, 2023 03:14 AM
James,
You were patient and found the right home. It was such a blessing to help such a great couple.
Ken Yoder
Quick response time (even on the weekends), always kind and polite, even our real estate agents said she was wonderful to work with.
Clear communication with us and great at explaining our available options. She managed our expectations very well. Also worked extremely well with our realtors and the title company to ensure everything was seamless. Our realtors even commented...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.