

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jerry is very knowledgeable and excellent at explaining the process and everything that comes with buying a home, especially to a first time home buyer. Jerry is also very personable and made my wife and I very comfortable in a stressful situation....
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In a process where I felt completely uncomfortable, Tiffani explained everything clearly and was incredibly patient with all my questions. She took the time to talk me through all my options and I truly felt like she was rooting for me and...
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She worked to find the right loan solution for me, we had several different plans and she was flexible
Very nice and professional, answered my calls quickly and with the answers to my questions
If you are looking for a lender who is proactive and calls you to give you updates without you chasing for information - Jerry Hernandez is your guy. I love it - he comes to the signing and makes sure lending paperwork is not missing. And if...
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Reply from Owner
October 9th, 2023 12:00 AM
Good afternoon Meena,
Thanks for the wonderful review! We think Jerry is pretty great too! Have a happy holiday!
Great communication, great guidance, calm demeanor, super responsive, on time close with no glitches. As usual.
Gregg has great communication throughout the whole loan process. He is very knowledgeable and friendly! I highly recommend him to anyone looking for the best mortgage rate and a personalized experience!
Reply from Owner
January 9th, 2026 09:37 AM
Elle- thanks for your positive review! We really appreciate it!
Gregg gave us good advice about how to get the best rate for our investment property.
As a first time home buyer,I dnt have knowledge abt everything .A lot of questions but Marylou help us and guide us .,she has a knowledge and expertise .She’s very smart and nice person ! I recommended her because she’s very helpful.
Reply from Owner
October 9th, 2023 12:00 AM
Thank you so much Ate! So very kind of you!
He helped my buyers with their loan, which included a new product on the market that helps buyers make their mortgage payment for the first two years. (It is a 2/1 buy interest down) The sellers pay two points and the buyer pays one to lower...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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