

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Got everything done in a timely fashion.
Cindy explained every detail so that I could understand the loan process and offered different options I could do.
Reply from Cindy Kemp
January 27th, 2023 06:18 PM
Maria, helping you purchase a home made my day! I love working with 1st time buyers, especialy when the dream of home ownership seemed so far out of reach. It took us awhile, but with Tina's help, we made it. Congrats!
I have worked wirh the Crabtree Team many times and they consistently exceeded my expectations for communications with me and my clients. Several of my clients have had difficult loan scenarios, but because if their depth of experience and...
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Reply from Owner
January 9th, 2026 09:37 AM
Awesome! Thanks so much for the great feedback, Kari. Christine and her team do an amazing job. Thanks for your partnership with MasonMac. We appreciate you too!
I have worked wirh the Crabtree Team many times and they consistently exceeded my expectations for communications with me and my clients. Several of my clients have had difficult loan scenarios, but because if their depth of experience and...
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Reply from Anthony Crabtree
February 15th, 2023 04:25 PM
Thank you so much Kari, we appreciate you! We know your clients appreciate the expertise and energy you bring to the table as well! We look forward to many more!
Judy’s help was excellent. She was always available to us and patient. When our children had concerns she was patient and informative with them.
Reply from Judy Bettencourt
September 27th, 2023 03:14 AM
It was a pleasure working with you. Enjoy your new home.
Concise information
Rapid call back on questions
Pleasant professional demeanor
Relativley short process , start to finish
Reply from Brian Linchey
September 27th, 2023 03:14 AM
Sorry for the tardy reply Mike, it was a pleasure helping you with the refinance of your home. I always appreciate helping past clients and it is always nice chatting with you.
Brian always returned calls and made the whole process simple -thank you
Reply from Brian Linchey
September 27th, 2023 03:14 AM
Thank you for the kind words Carmen, it is always my pleasure helping you and Mike.
Judy exudes professionalism, positive energy, compassion and exceeded my expectations with verbal & written communication by going above & beyond to ensure the transaction stayed on track!! Judy is an absolute delight to work with and I look...
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Quick, easy, and very responsive
We relied on Katrina 100 percent. There was tons of paperwork I folded but that’s to be expected, we had no problems.
2501–2510 of 14874
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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