

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Very quick and great communication!!
Jennifer worked very hard for us and made the process easy for us and we were very happy with the service. Thank you Jennifer.
Reply from Owner
January 9th, 2026 09:34 AM
Great to hear! Thanks so much, Taylor!
Jennifer was great to work with and made the process so easy for us. I would recommend Jennifer to anyone and Thank You for all you did for us.
Reply from Jennifer Patrick
October 21st, 2023 03:54 PM
It was an absolute pleasure working with you and I am happy I could make the process smooth and easy for you. Your recommendation means a great deal to me. Congratulations on buying your dream home.
Ken was very informative and helpful throughout the entire process. He always had answers to questions and was always willing to take calls even in off hours (sorry for doing that!). He was always friendly compassionate and helpful. I would...
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Suzy was very communicative and extremely knowledgeable!
Reply from Suzy Dukelow
October 14th, 2023 04:09 PM
Thank you for the good review. It was my pleasure to help you.
Suzy
Katerina was always available to chat about all of our concerns, she is pleasant, very knowledgeable and gave us great advice and things to consider while making decisions. Including being a sounding board, explaining our options, and how to...
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Reply from Katerina Stephens
October 14th, 2023 04:47 PM
Thank you for your nice feedback, Brenda! I really enjoyed helping you with your dream home purchase. Your responsiveness, positive outlook and teamwork made my job super easy! 😊
Great communication
Don and team were always available and went above and beyond so that we could get into and close on our new home early.
Reply from Don Bartolomucci
May 17th, 2024 06:27 PM
I'm so happy to hear that you had a great positive experience, Samantha! Your feedback means a lot to us.
Very timely and explained everything and had an answer for every question I asked
Reply from Jennifer Patrick
October 21st, 2023 03:48 PM
Thank you so much, Mikey. It was a pleasure to help you and answer all your questions. I'm here for any future needs you may have. Thanks again!
Jane Doe has received a review with 5 star rating from Ciaran O
Reply from Owner
January 9th, 2026 09:34 AM
Thanks! : )
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.