Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Katerina is great at her job and kind to boot. Great communicator and she shows a genuine care and consideration of her clients and others that she works with.
Reply from Katerina Stephens
February 1st, 2024 06:31 PM
Thank you so much for your kind words, Melissa. I'm thrilled to hear that you had a positive experience with us at Mason-McDuffie Mortgage. Your satisfaction is my top priority and it's wonderful to know that my communication efforts and care...
read more
for
Tom is a professional! He goes the extra mile with his clients to get the job completed correctly. You are in good hands with Tom Engwer!
Reply from Tom Engwer
December 18th, 2023 07:00 PM
Thanks for the nice review Twila, it's appreciated. I appreciate working with you and look forward to many more deals together.
for
Jane Doe
Kind of a confusing process at times with the title company, but Chris provided great support and kept in contact with us along the way. Great job by Christopher William on this purchase and I would highly recommend him and Mason McDuffie!
Reply from Owner
January 9th, 2026 09:33 AM
Thanks so much, Sal! We agree, the process is a lot to digest. Our goal is to educate you, first and foremost. Glad everything worked out so well. We appreciate you! : )
for
Hollister
There was a different process with this purchase since it involved a mobile home and even through there were some confusing moments with the title company, Chris was right there the whole time and provided answers and support. Great job by...
read more
for
Home Office
Shan is an amazing communicator and stays on task with the client - following the transaction all the way to closing. She always shows up at the signing appointment and is readily available with answers for the client and the agent when there...
read more
Reply from Shan Conry
December 18th, 2023 03:35 AM
Thank you so much, Kim, for leaving such a wonderful review. Communication is key in our business, and I'm thrilled that you appreciated my efforts. I'm here to ensure that each transaction goes smoothly from start to finish. Your positive...
read more
for
Home Office
Shan is personable and takes care of business. Always letting the customer know where we are in the process. A++
Reply from Shan Conry
December 18th, 2023 03:37 AM
I greatly appreciate your fantastic review, Kevin! I'm thrilled to hear that my commitment to keeping clients informed throughout the process has resonated with you. I strive to maintain a personable and efficient service, so it's wonderful...
read more
for
Jane Doe
Jane Doe has received a review with 5 star rating from Daniel R
Reply from Owner
January 9th, 2026 09:33 AM
Thanks, Daniel!
for
Jane Doe
Jane Doe has received a review with 5 star rating from Lori R
Reply from Owner
January 9th, 2026 09:33 AM
Thanks! : )
for
Jane Doe
Jane Doe has received a review with 5 star rating from Peri E
Reply from Owner
January 9th, 2026 09:33 AM
Thanks for the 5 stars, Peri!
for
Jane Doe
Debbie Mirabelli is an absolute miracle worker! With all the stress that comes along with being a first time home buyer, I was extremely happy and grateful to have her on my side.
Reply from Owner
January 9th, 2026 09:33 AM
Awesome! So great to hear. Sending a BIG CONGRATS on your first home! We appreciate you : )
1641–1650 of 14872
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.