Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Joe Kramer
Joe is very easy to talk to. He explains everything very thoroughly and is very helpful. Always reassuring and uplifting .
for
Jane Doe
Jane Doe has received a review with 5 star rating from LYNDA L
Reply from Owner
January 9th, 2026 09:32 AM
Thanks for the great review, Lynda! :)
for
Don Bartolomucci
Don is absolutely amazing! He is incredibly knowledgeable and always follows through. He's always easy to reach, which we really appreciate. We are so grateful for all the hard work he put in to assist us.
Reply from Don Bartolomucci
February 27th, 2024 01:32 PM
Sarahi, it was my sincere pleasure to have the opportunity to work with you again! You and Abraham are truly special!
If you have a client with multiple K-1s and a more complicated Balance sheet, your online application questions are inadequate to get a full picture of the clients Financial strength and Net Worth.If you had the full text I tire maybe the Underwriters...
read more
Reply from Katerina Stephens
February 4th, 2024 07:02 PM
Thank you for your constructive feedback, Michael. Your insights about the online application process and underwriting are appreciated. We understand that every client's financial situation is unique and we strive to make our process as clear...
read more
for
Jane Doe
Our experience with Ruben is top notch! From the purchase of our home in 2017, to refinancing & most recently a HELOC for home renovations. Each transaction has been seamless. Highly recommend!
Reply from Owner
January 9th, 2026 09:33 AM
Thanks for the awesome review, Carrie and CONGRATS on your new HELOC! :) We're lucky to have Ruben at MasonMac!
Fast and efficient are the best words.
Reply from Michael McIntosh
January 14th, 2025 03:55 PM
Thank you for trusting me to help you with your new mortgage.It was both a privilege and pleasure to guide you through the mortgage process.I look forward to helping you manage your mortgage, and I will stay in touch to assist you with any...
read more
for
Home Office
We're glad that we were able to work with Renee. She was very patient with us. She was able to answer our questions and answer anything that we did not understand. We're very happy that she was able to help us get our home less than a month....
read more
for
Mason-McDuffie Mortgage
We're glad that we were able to work with Renee. She was very patient with us. She was able to answer our questions and answer anything that we did not understand. We're very happy that she was able to help us get our home less than a month....
read more
for
Jane Doe
We're glad that we were able to work with Renee. She was very patient with us. She was able to answer our questions and answer anything that we did not understand. We're very happy that she was able to help us get our home less than a month....
read more
Reply from Owner
January 9th, 2026 09:33 AM
Thanks for the great review and CONGRATS on your new home purchase! :) Renee is wonderful!
Communication
Reply from Katerina Stephens
February 1st, 2024 06:30 PM
Thank you for your feedback, Irene. I'm delighted to hear that you found our communication satisfactory. At Mason-McDuffie Mortgage, we prioritize open and clear communication to ensure our clients have a seamless experience. I appreciate your...
read more
1541–1550 of 14872
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.