Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Fantastic communication, timeliness, knowledge.
Reply from Dianne Pinheiro
March 1st, 2024 04:38 PM
Thank you so much, Dannia. You were such a pleasure to work with. When my borrowers are as organized as you my job become so much easier. Enjoy your new view.
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Home Office
Buying a house is stressful and can be overwhelming— but Cousins Brothers made the process easy, seamless and the video checkpoints were fun and enjoyable. Nathan was awesome! Super on top of it, guided us to make good decisions during the...
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Mason-McDuffie Mortgage
Buying a house is stressful and can be overwhelming— but Cousins Brothers made the process easy, seamless and the video checkpoints were fun and enjoyable. Nathan was awesome! Super on top of it, guided us to make good decisions during the...
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Jane Doe
Buying a house is stressful and can be overwhelming— but Cousins Brothers made the process easy, seamless and the video checkpoints were fun and enjoyable. Nathan was awesome! Super on top of it, guided us to make good decisions during the...
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Reply from Owner
January 9th, 2026 09:42 AM
Awesome! So nice to hear, Rose. We agree, Nathan, Jamin and team do an amazing job with their updates and videos. They clearly love what they do and we love hearing your great feedback. Thanks again! : )
Dianne and her team were absolutely amazing. She was by our side every step of the way. Her experience, stellar communication, constant support & drive to get things done made this an stress-free experience. And we closed in about half the...
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Reply from Dianne Pinheiro
February 29th, 2024 09:02 PM
Thank you, Terry. Having an awesome borrower like you certainly made my job a lot easier. Enjoy that fabulous mountain view.
Jerry was always reachable and kept us informed during the complete process. He is friendly and knowledgeable.
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Hollister
Chris was very responsive and professional to work with. I will continue to recommend my Buyers to reach out to him.
Very fast, great communications and always on top of things!
Reply from Dianne Pinheiro
February 28th, 2024 06:35 PM
Thanks, Debbie. Love it when we all work as a team and things fall into place perfectly.
Always available to answer questions
Reply from Katerina Stephens
February 28th, 2024 01:57 AM
I truly appreciate your positive review, John. I am glad to hear that you found my availability and willingness to answer your questions beneficial. At Mason-McDuffie Mortgage, we strive to deliver excellent customer service. We look forward...
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Matt was absolutely the best, his communication with us was excellent. I felt like he was not only the guy handling our mortgage but, my best friend. I will continue to use Matt and this firm in the future and I will refer all my family and...
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Reply from Matt Miller
July 2nd, 2024 06:16 PM
Thank you for your kind words. Working with you was an absolute pleasure.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.