Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Judy, kept clear constant communication between myself and the client. If I had any questions or needs she always made herself available. I will always recomend Judy as a skilled and knowledgable loan officer.
Reply from Judy Bettencourt
November 6th, 2024 04:10 PM
It was an absolute pleasure working with you, Skyla. You did a fantastic job keeping things together and making the process go so smoothly. Can't wait to work with you again.
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Dave made the whole process hassle free
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Dave did a great job throughout the entire transaction. The loan was ready to go far earlier than we needed and Dave's experience made a complicated last minute lot line adjustment seemless. I am a Realtor and work with many loan officers....
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Mason-McDuffie Mortgage
I couldn't be happier with the service I received from Lidia Aslanian. She demonstrated exceptional communication and responsiveness from start to finish, always making herself available to answer my questions and provide updates. Her attention...
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Judy's customer service and follow up was outstanding. She kept us informed and understanding what was needed and why.
Reply from Judy Bettencourt
November 6th, 2024 04:09 PM
Thank you, Jack. Welcome to the mountains.
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Charles Sterni
Charles was very honest, knowledgeable and always available to answer any questions we had regarding our home buying process. So glad we were able to work with him and his team!
Reply from Charles Sterni
January 3rd, 2025 06:18 PM
I'm thrilled to hear that you had such a positive experience with me and my team. Thank you for taking the time to leave this wonderful review and for giving me a perfect rating. If you have any more questions in the future, don't hesitate...
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Mason-McDuffie Mortgage
Karen listened to my wishes and worked with them in mind. She was very responsive and clear when I asked questions. We managed to close super quickly and Karen contributed to that by being on top of our to-do list. I liked how often she checked...
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Tracy
I had a wonderful experience working with Marylou as my preferred and partner lender. She assisted me with my personal refinance and also helped my client find the best lowest rate. Marylou was professional, knowledgeable, and proactive throughout...
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Reply from Owner
October 6th, 2025 12:00 AM
Thank you so much for the wonderful review! It’s such a pleasure working with you all throughout!!
Working with Katerina was a real pleasure. With this being an employee loan she gave me full access to help with the file. Closed on time without any problems.
Reply from Katerina Stephens
November 1st, 2024 09:22 PM
Thank you so much for the kind words, Dianne! I'm thrilled to hear that you had a positive experience with your employee loan. It was a joy working with you and I'm glad to know everything went smoothly and closed on time. If you ever need...
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Cut me u. . . . hi
Reply from Cynthia Holthouse
January 13th, 2025 09:44 PM
I appreciate your positive review, Joseph! I'm thrilled to hear your experience with Mason-McDuffie Mortgage was satisfactory. Please don't hesitate to reach out if there's anything more we can assist you with in the future. Thanks again for...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.