

Kentucky, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Don was very personable and explained the process to me step by step. He was so helpful in my first home buying experience. He even helped the seller out as well. Excellent loan officer I would recommend to anyone.
Everything was perfect!
Reply from Anna Pitcock
April 23rd, 2024 02:44 PM
I'm so glad to hear you had a perfect experience, Seth. Your satisfaction is my top priority, and knowing that you rated my service as 5 stars really means a lot to me. Thank you for taking the time to share your positive experience with Ruoff...
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Nancy kept us informed on everything that was going on with the loan process. I highly recommend to anyone wanting to purchase a home.
Reply from Nancy Thompson
July 17th, 2023 06:16 PM
Thank you so very much for the kind review! You guys were a pleasure to work with - enjoy your new home!!!
We were kept up to date as things progressed and was quick to answer any questions or concerns. Jim was a pleasure to work with throughout the whole experience!
Very good experience.
Lee Ann is the best. She's incredibly knowledgeable, prompt, in touch with anything and everything that could impact your mortgage and its rate, and just simply awesome to work with. I can't recommend her strongly enough. You won't be disappointed!...
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Reply from
July 12th, 2023 12:00 AM
Hello, J. We appreciate you taking the time to share your experience and provide your recommendation of Lee Ann and Ruoff Mortgage. Thank you!
Very friendly and pleasant to work with. There were just a couple speed bumps that were probably a side effect of being out of state.
Reply from Anna Pitcock
April 23rd, 2024 03:09 PM
I appreciate you taking the time to leave a review, Daniel. I'm delighted to hear that you found our interactions friendly and pleasant. I apologize for the speed bumps you experienced due to being out of state. I'm continually working to streamline...
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Everything was expedited for an early closing. There was open communication about the timeline and where we were in the process. I was satisfied with everything and how professional everyone I worked with was in helping me in this process....
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Reply from Owner
June 8th, 2024 12:00 AM
Dear Michelle,Greetings! Thank you so much for taking the time to leave us a wonderful review. We are delighted to hear that your experience with Leigh, Ameroy, and the Ruoff Mortgage team was nothing short of excellent. We pride ourselves...
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We could not pay closing costs with a money order like we were told we could, so we had to do a last minute wire, which we luckily had enough funds for at closing. It could have been a bigger hiccup that put off closing if we didn't, so next...
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Reply from Anna Pitcock
April 23rd, 2024 02:44 PM
I appreciate your candid feedback, Jennifer. I'm glad to hear that you were ultimately able to close successfully, but I apologize for the misunderstanding regarding the payment method. I will ensure that in future, any restrictions on payment...
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Ruoff Mortgage - Louisville has received a review with 5 star rating from Nudeisy G
Reply from Owner
July 5th, 2023 12:37 PM
Hi, Nudeisy. Thanks for the stars rating!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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