Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Always available and knowledgeable about answering questions.
Reply from Anna Pitcock, Ruoff Mortgage
October 6th, 2026 06:12 PM
Joshua, I'm happy to know that my availability and knowledge were helpful to you during the process. Thank you for trusting me and Ruoff Mortgage with your questions.
Anna was the best , she was always available and explained everything, she really made this process possible and the closing day was so much fun !!
Reply from Anna Pitcock, Ruoff Mortgage
October 6th, 2026 06:11 PM
Stachia, I'm glad to hear that I could make the process enjoyable and that the closing day was fun for you. Thank you for choosing Ruoff Mortgage and allowing me to assist you!
You are fortunate to have Racee working at Ruoff! She is a gem!
Reply from Racee Greene, Ruoff Mortgage
October 2nd, 2026 10:51 PM
Thank you for your wonderful compliment, Renee. I'm glad to be part of the Ruoff Mortgage team and to have had the opportunity to assist you. Your kind words mean a lot to me.
Racee was wonderfulvery helpful to mske this happen
Reply from Racee Greene, Ruoff Mortgage
October 2nd, 2026 04:45 PM
I'm happy to hear that I could assist in making this happen for you, Sheila. It was a pleasure working with you and I am thrilled for your NEW home! Call me if you need anything.
Great customer service even when I wasn't the best customer
Reply from Nino Arapi
October 9th, 2026 03:15 PM
Shane, I'm happy to hear that you felt well-supported by the customer service at Ruoff Mortgage. It's important to me to provide a positive experience for all clients, no matter the circumstances.
Definitely helped me and explained every questions I had! Very responsive!
Reply from Nino Arapi, Ruoff Mortgage
October 2nd, 2026 05:24 PM
Johana, I'm pleased to know that I could help you and address all your questions. At Ruoff Mortgage, responsiveness is key, and I'm glad you found it beneficial.
Clear communication, easy to navigate technology and overall great service!
Reply from Anna Pitcock
October 1st, 2026 04:22 PM
Isaiah, I'm pleased to hear that you found the communication clear and the technology easy to navigate. Thank you for allowing me to be part of your journey with Ruoff Mortgage.
Everything went great! Only complaint would be communication!
A+ customer service.
Reply from Racee Greene, Ruoff Mortgage
September 15th, 2026 11:21 PM
I'm glad to hear that you had a positive experience with my customer service, Becky. At Ruoff Mortgage, we're committed to ensuring our clients feel supported throughout the process. You were so easy and wonderful to work with. Call me anytime...
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I feel like we went through this process with ease thanks to Racee. She was very up front about all parts of the process and explained everything so I would understand what was going on.
Reply from Racee Greene, Ruoff Mortgage
September 9th, 2026 04:18 PM
I'm happy to hear that the process felt easy for you, Ronda. It's important to me to be transparent and ensure you understand every step. If there's anything more I can do, please let me know. Congratulations on purchasing your OWN home!!!!!!!!!!!!!!!!!...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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