Kentucky, Fort Wayne, IN

Fort Wayne, IN

4.94

(1,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.94

(1,320)

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5 Star

97%

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communication was excellent! She made the process so smooth, Anna is amazing at her job!

Reply from Anna Pitcock

July 27th, 2025 03:04 PM

I'm so pleased to hear that you felt the communication was excellent and the process smooth. It's wonderful to know that you think I am doing a great job. Your feedback means a lot, and I'm grateful for your kind words. If there's anything...

Racee was so kind and helpfu!

Reply from Racee Greene, Ruoff Mortgage

July 9th, 2025 01:45 PM

Thank you Brian. Appreciate the opportunity to have served you both!

Anna was very accomadating through the entire process. She was very willing to answer questions that had been answered previously. Her attitude and upbeat personality was so refreshing. We felt taken care of even though we were not buying an...

I was extremely happy with Ruoff mortgage. Our loan officer Nick was so helpful and kept us up to date on everything. He was so friendly and was always there if we had any questions. I was also surprised about how quick they accepted our application...

Reply from Nick Edgerly, Ruoff Mortgage

July 10th, 2025 02:36 PM

Thank you for the kind words Heather! You were wonderful and easy to work with, and I'm so glad we got you to the closing table. Thank you for the opportunity to help and I hope you love your new home!

Everything. It was our first time selling and buying a brand new home and they did all they could do to make the process as easy as possible

Reply from Nick Edgerly, Ruoff Mortgage

July 10th, 2025 02:35 PM

Thank you so much for the kind words Shawn! It means more than you know, and I'm truly honored to help. I hope you love your home for years to come!

She went above and beyond

Reply from Lisa O'Nan

July 12th, 2025 03:02 PM

It's wonderful to hear you felt I went above and beyond, Preston. Ensuring a smooth and supportive experience for you was truly important to me. Thank you for allowing me to be a part of your journey with Ruoff Mortgage.

I had an excellent experience working with Nick! He was knowledgeable, responsive, and made the entire mortgage process feel smooth and stress-free. From start to finish, he kept me informed, answered all my questions clearly, and truly went...

Reply from Nick Edgerly, Ruoff Mortgage

July 1st, 2025 03:18 PM

Thank you so much for the kind words Aaron! It was an honor to work with you and for being great to work with as a client. I hope that your home serves you and your family for many years to come!

Racee was amazing! Great to work with. There seemed to be a lot of snags with underwriting in needing documentation and payoffs, then not needing them. Our loan was complicated, and Racee communicated well, but there were frequent, unexpected...

Reply from Racee Greene, Ruoff Mortgage

June 29th, 2025 03:23 PM

Thank you Christine for taking the time to respond. These reviews help us grow and improve. As you know, you have some amazing children... all so incredibly kind and thoughtful. So kudos to you!!! It was such a pleasure getting to serve you...

Racee was amazing! She was quick to answer the phone and had solutions for any issues that came up. We just had lots of hoops to jump through for our unique situation. The underwriters were also not consistent in telling us what we needed upfront,...

Reply from Racee Greene, Ruoff Mortgage

June 28th, 2025 04:28 PM

Thank you Noel for taking the time to respond. We did have several hurdles causing new items to be needed but we made it and I couldn't be more excited for you! So incredibly honored to have served you and your sweet family. Make lots of wonderful...

Racee was great! She was patient , kind, and grac throughout the whole proces.

Reply from Racee Greene, Ruoff Mortgage

June 27th, 2025 03:28 PM

Thank you Adonee. It was such an honor to serve you and your sweet family. Loved holding your baby boy at closing - only wished it would have lasted longer so I could have had MORE baby snuggles!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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