Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Racee was amazing! Communication was fantastic, even after hours. She even would give me updates that there was no update. 10/10
Reply from Owner
July 31st, 2025 04:28 AM
I'm delighted to know that you found my communication helpful, even outside of regular hours. Keeping you informed every step of the way is important to me, and I'm pleased to hear it made a difference. Thank you for your kind words and for...
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Racee was amazing! Communication was fantastic, even after hours. She even would give me updates that there was no update. 10/10
Reply from Racee Greene, Ruoff Mortgage
July 31st, 2025 04:29 AM
Thank you, William, for sharing your experience. I'm really pleased to hear that you appreciated the communication throughout the process, even after hours. Keeping you in the loop, even when there's nothing new to report, is something I consider...
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Excellent service. I highly recommend this for your mortgage needs.
Reply from Owner
July 31st, 2025 04:29 AM
Thank you so much, Andy, for taking the time to share your experience. I'm really pleased to hear that you found the service excellent and that you would recommend it to others. Helping clients through their mortgage journey is truly important...
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She was frindly, personable and effective in processing all the paperwork. She responded quickly even on the weekends when needed. Racee is an asset to your company.
Reply from Racee Greene, Ruoff Mortgage
July 31st, 2025 04:30 AM
I'm grateful for your feedback, Andrew. It's wonderful to hear that you found my approach friendly and effective, especially when processing your paperwork. Quick responses, even on weekends, are part of how I aim to support my clients thoroughly....
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Anna was absolutely amazing to work with. She made things go very smoothly and kept us updated along the way.
Reply from Anna Pitcock
August 7th, 2025 03:13 PM
I'm delighted to hear that you found working with me to be a smooth experience, Kelsey. Keeping you updated throughout the process is something I prioritize, so I’m glad it made a positive impact. Thank you for your kind words—they mean a lot...
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Just a personable experience, not only was everything done to the hoghest stardard in no time at all. evrything was also communicated well amd effectively but also done with us in mind and putting us first. Very kind folks that have worlds...
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Reply from Anna Pitcock
August 5th, 2025 03:42 PM
Thank you, Iverson, for your thoughtful words. It's wonderful to know that you found the experience personable and that everything was completed to a high standard. Effective communication and putting clients first are priorities I hold dearly,...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Dawn E
Anna was the best! She made the whole experience easy. She is very knowledgeable and kept us informed of everything. I would want to work with her again.
Reply from Anna Pitcock
August 2nd, 2025 11:12 PM
It's fantastic to hear that you felt the experience was easy and informative. I always aim to provide the best support possible, and it’s great to know my efforts made a difference for you. Your willingness to work with me again is deeply appreciated....
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Lisa O'Nan, Ruoff Mortgage
Fast, friendly, and efficient service from our loan officer. Highly recommend!
for
Lisa O'Nan, Ruoff Mortgage
Lisa was friendly, fast and efficient, and a pleasure to work wit!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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