Kentucky, Fort Wayne, IN

Fort Wayne, IN

4.94

(1,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.94

(1,320)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Racee is #1in all areas. She was available 24/7, if I didn’t know how to do or get something she went above and beyond to help. This was the third house Racee helped me get and I could not be more grateful. I will never use anyone except her...

Reply from Owner

March 6th, 2026 05:18 PM

Shannon, I'm truly grateful for your kind words and continued trust over the years. It's my priority to be accessible and supportive whenever you have questions or need assistance. Working with you on your home purchases has been a rewarding...

We’ve had the pleasure of working with Anna Pitcock twice now - when she helped us with the initial purchase mortgage and, most recently, with the mortgage refinance. Anna is absolutely amazing - I call her the mortgage ninja. She treated us...

Reply from Owner

March 13th, 2026 10:12 AM

It brings me great satisfaction to know that I could be a part of your journey, Tatsiana. Helping you navigate the mortgage process twice and seeing your dreams come to life is truly rewarding. I aim to make the experience both smooth and enlightening,...

Reply from Anna Pitcock

March 9th, 2026 06:06 PM

Thank you so much for your kind words, Tatsiana. I'm truly touched to hear that your experience was positive and memorable throughout both the initial purchase and refinance. I’m happy to have been able to assist in achieving your dream of...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from X Z

Reply from Owner

March 9th, 2026 07:58 PM

I appreciate the high rating, x. If you need any assistance or have questions in the future, feel free to reach out.

Anna is very flexible and available all the time as my work schedule is crazy. She is also very informative and patient.

Reply from Anna Pitcock

March 6th, 2026 06:24 PM

I appreciate your thoughtful review, Xin. It's important to me to accommodate your schedule and provide the information you need throughout the process. I'm glad my approach was helpful for you. If there's anything else you need or questions...

I have nothing, but awesome things to say about Ruoff and Racee. She is absolutely the BEST. This is the third house she has helped me with and I would never use anyone else except her. Always there no matter the day or time. Thank you for...

Reply from Racee Greene, Ruoff Mortgage

February 24th, 2026 04:16 PM

I truly appreciate your kind words, Shannon. It's been a privilege to assist you with all of your homes. Being there for my clients anytime is such an honor, and I'm you value that as well :-). Thank you for trusting me and Ruoff Mortgage with...

The entire process was made very simple by our lender and everything was made very clear and straightforwar.

Reply from Anna Pitcock

March 2nd, 2026 06:10 PM

I'm pleased to hear that the process was simple and clear for you, Ethan. Making sure everything is straightforward is a key focus of mine. If you have any further questions or need support in the future, feel free to get in touch.

Nick Edgerly was amazing to work with, he made everything easy for us to understand as first time home buyers, and would always answer any questions we had. It was a great experience to be able to buy our first home with no problems.

Reply from Owner

March 4th, 2026 12:15 AM

I'm glad to hear that you had a smooth experience as first-time home buyers, Branda. It was a pleasure to assist you in navigating through the process and answering your questions. Congratulations on your new home! If you need any more assistance,...

Nick made everything easy for us to understand as first time home buyers, and would always answer any questions we had.

Reply from Nick Edgerly

February 26th, 2026 04:49 PM

Alex, I'm glad to know that you found the process easy to understand, especially as a first-time homebuyer. It's important to me that all your questions were answered and you felt confident throughout. If there's anything else you need or any...

Best customer service! So helpful and knowledgeable about the loan process and always took the time to answer my questions. Racee made the process seamless!

Reply from Owner

February 24th, 2026 04:16 PM

It's great to hear that the loan process felt seamless for you, Rachel. Taking the time to answer your questions and provide helpful insights is always important to me. I'm glad the experience met your expectations. If you have any more questions...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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