Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Racee did an excellent job communicating and helping to meet our end goal
Reply from Racee Greene, Ruoff Mortgage
March 10th, 2026 03:43 PM
Thank you so much Kristin! Sure appreciate you and Ronnie. You both were such a pleasure to work with. Call me if you need anything at all!
Bailey Crowdus has received a review with 5 star rating from Timothy E
Reply from Owner
March 19th, 2026 06:06 PM
I'm grateful for your 5-star rating, Timothy. If you ever have any questions or need support in the future, I'm here to help.
Bailey was great to work with and was able to address all my questions and concerns and was very quick and helpful with my loan process
Reply from Bailey Crowdus
March 17th, 2026 08:36 PM
I appreciate your kind words, Timothy. It was a pleasure assisting you with your loan process, and I'm glad to hear that I could help address all your questions and concerns promptly. If you need any further assistance in the future, feel free...
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Anna was wonderful!
Reply from Anna Pitcock
March 17th, 2026 04:51 PM
Hi Jonathon, Thank you for the kind words! I'm glad to hear that you had a positive experience working with me. If there's anything else I can assist you with, please feel free to let me know.
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Kayla F
Reply from Owner
March 19th, 2026 01:59 PM
Kayla, I appreciate the 5-star rating. Thank you for your support! If there's anything else I can do for you, please feel free to reach out.
Anna was amazing to work with. She was responsive, friendly, professional, and so effecient. We've been through this process before, and it was never this easy. Anna was incredible. Highly recommend.
Reply from Anna Pitcock
March 17th, 2026 06:49 PM
Kayla, I'm pleased to hear that my approach made the process easier for you. It's important to me to be responsive and professional while maintaining a friendly experience. Your recommendation means a lot. If there's anything further I can...
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Every other transaction we've done the funds were wired directly after closing and the loans were closed. In this case we were charged another mortgage payment on our old loan after closing. I understand to my knowledge this will be returned,...
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Reply from Racee Greene, Ruoff Mortgage
March 6th, 2026 05:18 PM
Thank you, Ronnie, for taking the time to send a review. I appreciate you. I apologize for any inconvenience related to the timing of the return of your payment. I know it is frustrating to have to remember to cancel an automated bank payment...
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Anna Pitcock and her team did a fantastic job of coaching us every step the way through on a refinance for our mortgage. This is something that we have been working towards and planning for over two years and we felt like we were in great hands...
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Reply from Anna Pitcock
March 16th, 2026 02:43 PM
Michael, I'm grateful for your feedback. It's fulfilling to know that I could help you through the refinancetype time when you needed support, even during your vacation. I always aim to provide clear and comprehensive options to ensure you...
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Would recommend 1000%. She knew what was needed upfront and made our closing super simple.
Reply from Owner
March 16th, 2026 08:59 PM
Deb, I appreciate your recommendation. I'm glad to hear that the closing process was straightforward for you. Ensuring everything is prepared in advance is always a priority for me, so I'm pleased you felt the benefits of that approach. If...
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She was professional and nice. She walked us through the whole process. She knew what was needed up front which made the closing super simple. Our realtor was impressed and plans to use her in the future. I would recommend Anna 1000%
Reply from Anna Pitcock
March 16th, 2026 03:41 PM
Deborah, I appreciate your kind words and recommendation. I'm pleased to hear that you found the process straightforward and that I could assist in making things easier for you. It's always my goal to provide a clear path and support throughout....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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