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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
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Communication and follow-up were excellent. He always did exactly what he said he would do, which was greatly appreciated.
Reply from Zach Appleby
June 4th, 2026 11:49 AM
Kristina, I'm grateful for your kind words and pleased to hear that my communication and follow-up met your expectations. Thank you for recognizing my efforts.
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Zach as always!
Reply from Zach Appleby
June 4th, 2026 10:27 AM
Michael, I appreciate your positive feedback and I'm glad to know that I've consistently met your expectations. Thank you for your support!
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Steve was great!
Reply from Steve Stas
June 4th, 2026 05:37 AM
Sue, I appreciate your kind words! I'm glad to hear you had a good experience. If there's anything else I can assist you with, please feel free to let me know.
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Zach was great!
Reply from Zach Appleby
June 3rd, 2026 04:42 PM
Paul, I'm thankful for your kind words and pleased to hear that you had a great experience working with me.
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Very good guy. Even helped us in his off day Weeken.
Reply from Derek Harris
June 3rd, 2026 04:39 PM
Mindaye, I'm grateful for your kind words. It was my pleasure to assist you, even on the weekend. If you need anything else, feel free to reach out.
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Derek is very knowledgeable and helps buyers explore all the potential saving opportunities.
Reply from Derek Harris
May 31st, 2026 12:03 PM
Thanks for the kind review, Helen. I appreciate that and the opportunity working with you and your clients.
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Zach is always on top of things for us! Zach works non stop for us! We don't know what we would do without our "go to" lender!!!
Reply from Zach Appleby
June 2nd, 2026 09:07 PM
Cheryl, I'm glad to know that you consider me your "go to" lender and that my efforts have been helpful for you. Thank you for sharing such a positive experience!
Rich is amazing. This is our second house we’ve purchased with Rich. Excellent communicator. There was a last minute scrabble to close within 24 hours at least a week ahead of schedule, and Rich pulled it off. I can’t say enough about how great...
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Reply from Richard Cercone
June 2nd, 2026 03:03 PM
Jennifer, I'm pleased to know that you had a positive experience purchasing your second house with me. It's great to hear that my communication and efforts to meet the closing schedule were helpful to you. Thank you for your kind words about...
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In an industry where timing, communication, and problem-solving can make or break a real estate transaction, Rich Cercone delivers on every front.His ability to anticipate challenges before they become obstacles is remarkable. When complications...
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Reply from Richard Cercone
June 2nd, 2026 01:49 PM
Jill, I truly appreciate your kind words and thoughtful review. I'm glad to hear that my approach to challenges and dedication to communication have made a positive impact on your real estate transactions. It's wonderful to know that you value...
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Very understandin, helpful and dedicated loan office.
Reply from Derek Harris
May 30th, 2026 01:50 PM
Hi Sileshi,
I appreciate you taking the take to complete this review. I hope you and your family have many wonderful years in your new home. Don't hesitate to reach out if you have any questions or I can help again in the future.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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