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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
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Always a pleasure working with Bob.
Reply from Bob Catlin
June 27th, 2026 04:41 PM
Lisa, I'm grateful for your kind words. It's always good to work with you as well. Thank you for your positive feedback!
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Easy to work with and was very helpful with advise and awnsering questions. Loved the app aswell to keep tabs on the progress!
Reply from Zach Appleby
June 26th, 2026 04:45 PM
I'm happy to know that you found it easy to work with me and that my advice was helpful, Ethan. It's great that the app was useful for keeping track of your progress. If you have any more questions or need further assistance, just let me know!...
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David went above and beyond on our closing I would highly recommend him
Reply from David Sherman
July 9th, 2026 01:08 PM
Such a nice review from a wonderful guy. Jeff, you guys have a lovely new home and I am so thankful that Alicia introduced us!
The support was excellen. he was very responsive and explained everything step by ste. thank you
Reply from David Sherman
July 9th, 2026 01:08 PM
Thank you, Connie! VA loans have many hoops to jump through and I was happy to assist in any way that I could to get you both to the finish line. You guys take care and enjoy that beautiful home!
David is available! communication Is key & he is always willing to help my clients through their situation.
Reply from David Sherman
July 9th, 2026 01:08 PM
Another one down, looking forward to many more! As always, a pleasure to work with you and support your clients! Thank you for trusting me.
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My phone calls would be returned promptly. My questions would be answered directly and easy to understand. Overall, a very pleasant experience.
Reply from Zach Appleby
June 23rd, 2026 06:12 PM
I'm pleased to hear that you had a pleasant experience, Paul. It's great to know that my communication was clear and timely for you. If there's anything else you need, feel free to reach out.
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Reply from David Sherman
July 9th, 2026 01:08 PM
Thanks Brian, pleasure working with both of you, hopefully we'll have an opportunity in the near future to do so again!
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Derek is amazing! He belped me on and off for over 3 years with my personal barriers that were preventing me from being approved for a loan. Only with his help did I get approved recently and was a lr to buy a home! He is professional, understanding,...
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Reply from Derek Harris
June 17th, 2026 07:43 PM
Andrea, thanks so much for taking the time to give such a nice review. I'm so happy that we were finally able to get you into your own home again. Hope you enjoy it for many years to come.
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Derek is always two steps ahead in the process, so I never have to worry about my clients getting the best possible service and having all their questions answered promptly!
Reply from Derek Harris
June 17th, 2026 12:49 PM
Aw! Thanks so much for this kind review, Susan. Always love working with you.
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Zach has been fantastic to work with. I was introduced to him by another agent. I was impressed how fast he could get a deal done. He is responsive and always has my clients best interest in mind. He has been wonderful to work with over the...
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Reply from Zach Appleby
June 20th, 2026 10:28 AM
Thank you for your kind words, Karin. I'm grateful for the trust you've placed in me and appreciate your support over the years. It's rewarding to know that I could make a positive impact on your clients' financing needs. If there's anything...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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