The Helmintoller Team of ALCOVA Mortgage's Cover Image
The Helmintoller Team of ALCOVA Mortgage

The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA
Company Logo
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • A
    Alexis G M H
    Bedford, VA
    Posted on December 16th, 2024 03:28 PM
    Mitch was great to work with! He was very helpful throughout the whole process!
    Reply from Mitch Sellers
    December 19th, 2024 03:29 PM
    I'm absolutely thrilled to hear that you had a positive experience working with me, Alexis. Your satisfaction throughout the whole process is my top priority at ALCOVA Mortgage. The 5-star rating means a lot! If you ever need assistance in...
    read more
  • B
    BRUCE M
    Roanoke, VA
    Posted on December 16th, 2024 02:40 PM
    U we're fast and easy,accurate about having things done . Thank U
    Reply from Mitch Sellers
    December 19th, 2024 02:43 PM
    I'm thrilled to hear you had such a great experience, Bruce! Speed, accuracy, and ease are what we aim for at ALCOVA Mortgage, and I'm glad to have delivered on that. Thank you for the excellent review and the full rating. If you have any more...
    read more
  • E
    Eli N G
    Roanoke, VA
    Posted on December 15th, 2024 01:21 PM
    Jason was excellent. Very clear, professional, and always responsive
    Reply from Jason Helmintoller
    December 18th, 2024 01:21 PM
    I'm thrilled to hear you had such a positive experience, Eli! Thank you for your kind words and the stellar rating. It was a pleasure assisting you and I strive to provide clear communication and professionalism for all clients at ALCOVA Mortgage....
    read more
  • A
    Anita E J
    Roanoke, VA
    Posted on December 12th, 2024 02:06 PM
    Great communication. Will explained things i didn't understand. Gave great advice and held my hand throughout the loan process.
    Reply from Will Blaylock
    January 27th, 2025 04:03 PM
    Thank you, Anita, for your kind words and the outstanding rating! I'm really glad to hear that the communication was clear and you found the advice helpful. It was my pleasure to guide you through the loan process. If you ever have more questions...
    read more
  • A
    Anita J
    Posted on December 10th, 2024 10:56 PM
    I am so grateful for the professionalism of Will and his team throughout the loan process; their patience and perseverance in guiding me and explaining things step by step from the beginning to closing. It’s been quite the ride!With Sincere...
    read more
    Reply from Will Blaylock
    December 10th, 2024 11:07 PM
    Thank you so much for the kind feedback - Our local team greatly appreciates you as well. The best part about what we do is helping people and we feel blessed to get to know our great clients along the way. Happy for you! Thankful for you!...
    read more
  • D
    Diane P
    Clifton Forge, VA
    Posted on December 6th, 2024 10:18 PM
    :) thank you so much
    Reply from Jason Helmintoller
    December 9th, 2024 10:20 PM
    I'm thrilled to hear you had a positive experience, Diane! Your feedback means a lot to me and the entire team at ALCOVA Mortgage. If you have any other home financing needs in the future, don't hesitate to reach out. Thanks for the 5-star...
    read more
  • J
    James R S
    Roanoke, VA
    Posted on December 6th, 2024 04:26 PM
    this was my first time purchasing a home , i knnow nothing about this process. Mitch is very personable , easy to talk to , answered all my question in a clear and easy to understand way. Mitch stayed on the ball through the whole process,...
    read more
    Reply from Mitch Sellers
    December 9th, 2024 04:29 PM
    Hi James, I'm thrilled to hear about your positive experience with me. It was a pleasure ensuring your first home buying process was as clear and straightforward as possible. Remember, I'm always here to help with any future mortgage needs...
    read more
  • H
    Holly A P
    Vinton, VA
    Posted on December 3rd, 2024 10:21 PM
    Matt was awesome to work with! He made the proccess of buying my first home great. He answered all questions I had throughout the process clearly and promptly. I highly recommend using him!
    Reply from Matthew Crizer
    December 6th, 2024 10:23 PM
    I greatly appreciate your positive feedback, Holly. It was a pleasure assisting you in the process of buying your first home. I'm thrilled to hear that you found my responses to your questions clear and prompt. I always strive to provide the...
    read more
  • T
    Tynia C
    Posted on December 1st, 2024 06:25 PM
    Everyone that I have came in contact with at ALCOVA was very professional and supportive in the process of buying a home. Specifically, Jason was very pleasant to work with! He facilitated a very smooth and quick process into securing our dream...
    read more
    Reply from Jason Helmintoller
    August 8th, 2025 06:42 PM
    Tynia, Thanks so much! I’m glad I could help guide you through the mortgage process — it’s a big step, and I’m always honored to be a part of it.
  • T
    Tynia S C
    Vinton, VA
    Posted on December 1st, 2024 06:21 PM
    I enjoyed working with Jason throughout the process of acquiring a home. He was very thorough and supporti
    Reply from Jason Helmintoller
    August 8th, 2025 06:45 PM
    Thank you Tynia!
  • 501–510 of 2247
    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company
    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance