The Helmintoller Team of ALCOVA Mortgage's Cover Image
The Helmintoller Team of ALCOVA Mortgage

The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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  • R
    Robert F
    Boones Mill, VA
    Posted on December 23rd, 2024 02:59 PM
    Will was incredibly informed, and easy to work with as we bought our first home. He was always pleasant and clarified any questions we had at any point in the process. I really apprechiated that he was available day or night to support us through...
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    Reply from Will Blaylock
    January 27th, 2025 04:03 PM
    Thank you so very much!!!! CONGRATULATIONS #LOANOKE
  • L
    Lance J K
    Glasgow, VA
    Posted on December 22nd, 2024 01:19 PM
    Sarah is the best. She answers all questions and makes herself available to guide the entire process.
    Reply from Sarah Dudley
    December 25th, 2024 01:21 PM
    Thank you so much, Lance, for taking the time to leave this excellent review. I'm thrilled to hear that you were satisfied with my guidance. It's my goal to ensure that the mortgage process is as smooth and understandable as possible for all...
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  • J
    Joshua R M
    Buena Vista, VA
    Posted on December 21st, 2024 01:24 PM
    Sarah went above and beyond to make sure we got into our new home before Christmas, even with some unexpected hiccups along the way!
    Reply from Sarah Dudley
    December 24th, 2024 01:27 PM
    I'm thrilled to hear that you're satisfied with the service you received, Joshua. Your feedback means a lot to me. I'm glad I could help get you into your new home before Christmas, even with the unexpected hurdles we faced. At ALCOVA Mortgage,...
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  • C
    Chad W F
    Roanoke, VA
    Posted on December 20th, 2024 04:47 PM
    Matt was very understanding. He was not pushy with me about anything during the process. I will be dealing with Matt for all of my mortgage needs in the future.
    Reply from Matthew Crizer
    December 23rd, 2024 04:49 PM
    I'm thrilled to hear you had a positive experience working with me, Chad. Your kind words mean a lot. It's important to me that you never feel pressured, so I'm glad to hear you felt that way during our process. I look forward to assisting...
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  • J
    Jeremy R
    Fairfield, VA
    Posted on December 19th, 2024 05:17 PM
    Sarah was a pleasure to work with and was very helpful with any questions I had
    Reply from Sarah Dudley
    December 22nd, 2024 05:19 PM
    I'm thrilled to hear your positive feedback, Jeremy! I'm glad I could assist and make your experience with ALCOVA Mortgage a pleasant one. Your satisfaction is my top priority, and I'm pleased to hear that I was able to answer your questions...
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  • A
    Anna ?
    Posted on December 19th, 2024 03:22 PM
    ALCOVA Mortgage | Covington, VA has received a review with 5 star rating from Anna ?
    Reply from Jason Helmintoller
    August 8th, 2025 06:34 PM
    Grateful for the 5-star rating! I’m always here for your next home or investment property.
  • R
    Renate A M S
    Covington, VA
    Posted on December 19th, 2024 03:22 PM
    Awesome quick with their services and made it understandable.
    Reply from Jason Helmintoller
    December 22nd, 2024 03:27 PM
    I'm thrilled to hear that you're pleased with our service, Renate! It was my pleasure to make the process understandable and efficient for you. Your positive feedback means a lot to us here at ALCOVA Mortgage. If you have any further needs...
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  • A
    Austin F
    Posted on December 18th, 2024 05:31 PM
    Buying a home can be a difficult process. Will made this process very easy. Him and his team got everything done in a quick manner and we closed on the projected date. Will was available for anything needed at all times of the day & night!
    Reply from Will Blaylock
    January 27th, 2025 04:03 PM
    Thank you for the kind words! We appreciate you greatly and thanks again for working with our Local Alcova Team. #LOANOKE
  • S
    Shane S
    Posted on December 18th, 2024 04:24 PM
    They came through with a lower interest rate than a couple of the 'big banks' and closed on time!
    Reply from Will Blaylock
    January 27th, 2025 04:03 PM
    Thank you so much for the feedback - we always want to be competitive in the Roanoke (or as I call it #LOANOKE) market. We just really enjoy helping clients and are thankful for the opportunity to work with you! #LOANOKE
  • C
    Caleb S
    Buena Vista, VA
    Posted on December 17th, 2024 06:16 PM
    Gave good advice, and always gave us documentation as soon as possible.
    Reply from Sarah Dudley
    December 20th, 2024 06:20 PM
    I'm thrilled to hear that you had a positive experience, Caleb. It was my pleasure to provide you with prompt documentation and helpful advice during your journey with ALCOVA Mortgage. Your 5-star rating is highly appreciated and it fuels my...
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company
    Addresses and Serving Areas
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance