The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Thank you so much for all of your help, Leslie, and making it such a smooth process! Always available with timely responses and ready to answer any questions we had as first time home buyers! I couldn't have asked for a better experience!
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Reply from Leslie Currle
May 1st, 2026 04:02 PM
Thank you so much, Ciera! I'm grateful to hear that I could make the process smooth for you as a first-time homebuyer. Being available and ready to answer your questions is always my priority. If there's anything more you need, feel free to...
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Will was extremely responsive to my questions and made the process very streamline and simple. 5 Stars!
Reply from Will Blaylock - Alcova Mortgage - N...
May 23rd, 2026 03:12 PM
Logan, I appreciate your feedback! I'm pleased to hear that my responsiveness and streamlined process made things easier for you. If you have any more questions or need further assistance, feel free to reach out. #LOANOKE
Very personable, explained and answered all questions.
Reply from Jason Helmintoller
April 27th, 2026 06:14 PM
Mary, I'm grateful for your feedback and glad I could answer all your questions. It's important to me that you had a personable experience. If there's anything else I can assist with, please let me know.
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Sarah was always prompt and informative in her responses!
Reply from Sarah Dudley
April 27th, 2026 01:56 PM
Kristy, I'm glad to hear that you found my responses prompt and informative. Thank you for sharing your experience! If there's anything more I can assist you with, please let me know.
Jason was easy to communicate with and provided excellent service. Jason was crucial in helping my family get into our new home
Reply from Jason Helmintoller
April 22nd, 2026 02:32 PM
Noah, I'm pleased to hear that my communication and service were helpful in your journey to getting into your new home. Your kind words mean a lot to me. If there's anything else you need, I'm here to assist.
Professional, great communication, Very helpful, clear, and made the process so easy. Highly recommend!
Reply from Jason Helmintoller
April 21st, 2026 07:21 PM
Henok, I'm glad to hear that you found the communication helpful and the process easy. Your recommendation means a lot to me. If you ever need further assistance, feel free to reach out.
Jason communicated with us every step of the way and worked fast to get everything finalized.
Reply from Jason Helmintoller
April 20th, 2026 04:50 PM
Jeremiah, I appreciate your feedback about my communication and the speed of the process. It's great to know that I could assist in getting everything finalized smoothly. If you have any more questions or need assistance in the future, please...
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Janey Tyree was awesome made my 1st time buying easy she let me know from day one about how long the process took closed3dqys earl!!
Reply from Jason Helmintoller
April 20th, 2026 06:13 PM
Bessie, thank you for sharing your experience. It's wonderful to hear that Janey Tyree made your first-time buying process easy and kept you informed from the start. If you have any more questions or need assistance in the future, please feel...
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Sarah and her team.. and just amazing.
Reply from Sarah Dudley
April 20th, 2026 05:57 PM
I'm pleased to hear you had such a positive experience with me and my team, Teresa. Your feedback is valued greatly. If there's anything else we can help you with, just let me know!
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top tier customer service and super informative!
Reply from Sarah Dudley
April 17th, 2026 04:00 PM
I'm grateful for your kind words, Mallory. It's appreciated to know that you found the customer service top tier and the information provided helpful. If there's anything else you need, feel free to reach out!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance