The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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she was fast and was on top of everything and if I had any questions she answer them and she helped me with things that I didn't understand
Reply from Leslie Currle
May 5th, 2026 01:39 PM
I'm glad to hear that I could assist you effectively, Joseph. It's important to me to be responsive and helpful with any questions you have. If there's anything else you need, please feel free to reach out.
Being patient while gathered info you
Reply from Jason Helmintoller
May 5th, 2026 02:54 PM
Perry, I appreciate your recognition of my patience during the information-gathering process. It's important to me that you felt supported throughout. If there's anything else I can help with, please let me know.
Smooth and as painless as possible Really appreciate Jason's help!
for
Very informative , made everything on my end easy and stress free, great to work with!
Reply from Jason Hall
April 30th, 2026 02:38 PM
Thanks for trusting me with your mortgage and look forward to seeing what you do with the place.
for
was aggravated in the beginning about the different loan options when we asked about the route we took from the beginning all ended up working out. was well aware of our poor credit but felt kinda out the loop on somethings far as closing dates...
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Reply from Jason Hall
April 29th, 2026 08:10 PM
I understand the aggravation in the beginning and apologize for the inconvenience this one had some hurdles we had to overcome and glad everything worked out. Scheduling a closing date can be tricky with attorney and work schedules.
for
Your kindness
Reply from Sarah Dudley
May 1st, 2026 11:39 AM
Grace, I appreciate your kind words. If there's anything else I can do for you, please don't hesitate to reach out.
Thank you so much for all of your help, Leslie, and making it such a smooth process! Always available with timely responses and ready to answer any questions we had as first time home buyers! I couldn't have asked for a better experience!
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Reply from Leslie Currle
May 1st, 2026 04:02 PM
Thank you so much, Ciera! I'm grateful to hear that I could make the process smooth for you as a first-time homebuyer. Being available and ready to answer your questions is always my priority. If there's anything more you need, feel free to...
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Will was extremely responsive to my questions and made the process very streamline and simple. 5 Stars!
Reply from Will Blaylock - Alcova Mortgage - N...
May 23rd, 2026 03:12 PM
Logan, I appreciate your feedback! I'm pleased to hear that my responsiveness and streamlined process made things easier for you. If you have any more questions or need further assistance, feel free to reach out. #LOANOKE
Very personable, explained and answered all questions.
Reply from Jason Helmintoller
April 27th, 2026 06:14 PM
Mary, I'm grateful for your feedback and glad I could answer all your questions. It's important to me that you had a personable experience. If there's anything else I can assist with, please let me know.
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Sarah was always prompt and informative in her responses!
Reply from Sarah Dudley
April 27th, 2026 01:56 PM
Kristy, I'm glad to hear that you found my responses prompt and informative. Thank you for sharing your experience! If there's anything more I can assist you with, please let me know.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
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Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance