The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The Peace of mind knowing that Jason and his team was handling everything.
for
Sarah Dudley
Reply from Sarah Dudley
May 14th, 2026 09:22 PM
Joshua, thank you for the 5-star rating! I'm grateful for your support and am here if you need any assistance in the future.
Easy comminication. Simple process. Good website/uploads
Reply from Jason Helmintoller
May 18th, 2026 08:24 PM
William, I'm pleased to know that you found the communication easy and the process simple. It's also great to hear that the website and uploads met your needs. If there's anything more I can assist you with, please let me know.
Jason and his team did a wonderful job communicating every step of the process and keep me informed and responding in a timely manner.
Reply from Jason Helmintoller
May 18th, 2026 05:13 PM
Danielle, I'm grateful for your kind words about the communication throughout the process. Keeping you informed and responding promptly is a priority for me and my team. If there's anything else you need, feel free to reach out.
Jason and his team work great with their customers! Amazing experience as always !
Reply from Jason Helmintoller
May 14th, 2026 03:24 PM
Bradley, I appreciate your kind words and am glad to hear that you had a great experience with me and my team. Your feedback is valued, and we're here to assist you whenever you need.
Matthew is an incredibly helpful and knowledgeable individual. I am new to this whole experience and did not know anything at first. He has been patient in answering any questions or concerns I had during this entire process; I have had a lot...
read more
Reply from Matthew Crizer
May 14th, 2026 01:16 PM
Kerrie, I'm thankful for your kind words and happy to have been able to assist you throughout this experience. It's important to me that you feel supported and well-informed, especially with all the questions and details involved. I'm glad...
read more
They were pretty informative on the information along with the videos given to update you on your process of where your at especially me not having experience with a house. The guidance was good to get me where I needed to be to purchase a...
read more
The portal was fast and easy to use, the girls in the office were very helpful and resourceful, so was Jason Helmintoller.
Reply from Jason Helmintoller
May 7th, 2026 01:10 PM
Cassidy, I'm glad to hear that you found the portal user-friendly and appreciated the support from both myself and the team. Your feedback is valued, and I'm here if you need any further assistance.
for
Sarah is such a wonderful person and has been so good to us. Every time we reached out with questions or concerns, she was so kind and respectful and patient. She went above and beyond to help us out. Occasionally we felt a little bit unclear...
read more
Reply from Sarah Dudley
May 14th, 2026 09:22 PM
Robert, I'm grateful for your kind words and appreciate the feedback. It's appreciated to know you felt supported and respected each time you reached out. I understand that some aspects were unclear at times, and I’m here to provide any additional...
read more
for
From day 1...kept me updated and was able to close on the original date. Very friendly and helpful staff.
Reply from Sarah Dudley
May 6th, 2026 05:49 PM
Tracy, I'm happy to know that you felt well-informed throughout the process and that we were able to close on the original date. I appreciate your kind words about the friendliness and helpfulness of the staff. If you ever need anything else,...
read more
101–110 of 2245
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance