First Federal Bank - Overland Park, KS

Scott seemed to lack attention to detail. He would either give us misinformation or no information until the last minute. This caused us to constantly scramble last minute to complete certain tasks before closing, even causing us to delay....

I gave 2 loans to Ryan at the same time & took 64 days to close the Primary house. Added extended lock rates that is due to none of my faults. Asked to escalate to the manager and he sat on it without escalating to Scott Hump. I would never...

Overall re-finance process was made easy, this being my first experience.

Great communication and explanation of procedures.

not knowing what needs to be done, when or how, Jayme handles it all keeping me informed. Also, in this case seemed to get a lower rate after my indecision making it impossible not to proceed. Thank You BNC and Thank you Jayme.

This was my first time working with Vic and I would definitely work with him again. He talked me through the options with a VA Refinance and got the process completed exactly when he said it would. His initial loan estimates were spot on and...

I have done 2 VA and 1 conventional mortgage refinances with Matt. He has always been very informative, responsive, pleasant, and helpful with refinance timing advice. I have recommended him to several friends and family members and will continue...

Mike was great to work with!

Chris had very good communication skills and was very knowledgeable. He knew the answer to all of my questions and explained in detail everything I needed to know. This was my first time buying a home and it was a very smooth process thanks...

Chris & Marlin make a great team! They keep you informed and know the market! We had goals and were able to accomplish them in a very quick time frame despite Covid issues!