First Federal Bank - Overland Park, KS

Crystal was very helpful and provided answers and guidance the whole way. She went out of her way to make sure I understood the process and had everything in order.

Jennifer was very responsive to our many questions, amazingly available via email, text or mobile phone ....this was greatly appreciated. She is very professional and was always able to answer our questions, provide guidance or get the answer...

Communication was good when I initiated it. There were some questions that came up on the final closing docs & the response was "just sign it & we'll figure it out". The necessary information was provided & corrected which led to us completing...

Scott is very quick to respond and answer all my questions!

I have dealt with Crystal before and came back when we decided to refinance our home. She is awesome and always on top of everything. She is such a joy to work with.

Jennifer works hard and is super smart! She always knows what to do and makes the process as easy as she can!!!

Brian is knowledgeable and trustworthy. We have used his services several times now and he always gives outstanding service!

Brian is an excellent advisor for our refinance. Helped us each step of the way.

Jeff and his team did an amazing job of getting our condominium loan closed on time and without hiccups. There is no comparison in how easy this loan was compared to the 10+ mortgages I have done. I highly recommend this team.

Robb was extremely thorough and patient throughout our refinance process. He communicated promptly, professionally & completely hassle free - hallmarks of great customer service. Highly recommend Robb to anyone who may want to get a mortgage....