First Federal Bank - Overland Park, KS

She is very professional and enthusiastic. She is amaizingly great at following up on time-sensitive action items!

Mike was great. He was always there when I needed. From small questions to urgent items, he never dropped the ball. There was a lot of rate volatility at the time but he never flinched and always helped in a very positive way

Online process was easy, convenient, and allowed time for interruptions and locating documentation.

communication

Shannon Flaggard was great to deal with. She kept me informed during the entire process and answered any questions I had.

Mike was great. He was always there when I needed. From small questions to urgent items, he never dropped the ball. There was a lot of rate volatility at the time but he never flinched and always helped in a very positive way

David was excellent to work with. Communication was seamless and easy. I was very pleased with his follow through on all items and he connected with me on specific needs we had to move forward with my home loan refinancing. I'd highly recommend...

Jennifer and the staff were very friendly and responded quickly to any inquiries. They made the entire process easy and simple.

Chris was always quick to respond to inquiries. The whole process went very smooth.

Scott performed above what we expected. He was in constant communication with us. He was a subject matter expert with his field and, if he didn’t know the answer, always made sure to find someone who knew their information. He was friendly,...