First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Ben and his team were always quick to provide answers to my questions and were very professional in all they did. The experience was very stress free.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
So glad to hear that you found the experience stress-free, Robert. We always aim to provide quick responses and maintain professionalism. Your positive feedback is greatly appreciated. Thanks so much for the 5-star rating, it really means the...
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Jennifer's straight talk was always appreciated, as was her steady communication throughout the process.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm so glad to hear that you appreciated my straightforward approach and steady communication, Manuel. Your feedback means a lot to me and I'm thrilled that you had a positive experience with First Federal Bank. Should you have any more banking...
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As first-time homebuyers, Jeff was super helpful in the process and ensured we understood the information presented. Jeff was very communicative and responded quickly to all of our questions. We had an unexpected issue with our builder, which...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hi Karina, I'm thrilled to hear that you had a positive experience with your first-time home purchase at First Federal Bank. It was my pleasure to assist you and ensure that you felt comfortable with all the information. I'm glad I could help...
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Jeff got us through a stressful transaction from start to finish and closed on time. Thank you!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to know that I was able to help you, Eric, through the transaction and achieve a timely closure. Your experience is very important to us here at First Federal Bank, and we are ecstatic to hear that you're satisfied with the service...
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Farrell was a great help and the communication during the process helped our understanding of the process and what was happening.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Thanks for leaving such a positive review, CJ! It's fantastic to hear that you found the communication throughout the process helpful. Striving to make banking transactions clear and understandable is one of my main goals at First Federal Bank....
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My wife and I ended up having to switch mortgage lenders and since we switched to Mike and First Federal, we’ve had nothing but great experiences, communication, and patience. Given that we had to switch, there were some hiccups with certain...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats on the new home Hunter! It was pleasure working with you and we are excited for you and your wife! Thank you for your business!
Jeff is one of best loan officers i have ever met, hes very knowledgeable, doesn't push you too much on anything, but at the same time extremely quick in getting back with any doubts one may have, explains everything with lot of patience and...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you so much, Aruljothi, for your kind words and excellent rating. I'm overjoyed to hear that you had a positive experience with your loan process. I pride myself on being prompt and thorough with information, and I'm glad to have been...
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Vic seemed to have an answer and/or know the reason for every bump we experienced. He took extra time with our case and although it sounds terse i honestly feel like i was his only account for the time he worked with us. VERY accessible, VERY...
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Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Matthew, I am both delighted and humbled by your positive feedback. Your review encapsulates exactly the kind of service I strive to provide at First Federal Bank. I make it my mission to ensure that each client feels like they are my only...
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Everything
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear you had a positive experience with us at First Federal Bank, Jaclyn. Your satisfaction is our number one priority, and it's customers like you that make our job so rewarding. Thank you for your five-star review! Until next...
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Mike is honest, great communication and very professional, I wouldn’t work with anyone else.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm truly humbled by your feedback, Brian. It was my pleasure to work alongside you again and I'm glad to hear you had another positive experience. I strive to provide exceptional service and your words reaffirm that for me. Thank you for choosing...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.