First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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When shopping around for rates, I decided to include a large national lender in addition to working through my local brokers. NBKC topped the list from reviews I had read online and sure enough, they delivered. I was immediately put in touch...
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Professional
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thrilled to hear that you found my services professional, Michael. Your positive feedback means a lot. Here at First Federal Bank, we strive to provide the best service to our customers. Your five-star rating is greatly appreciated. Thank...
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It would be better to use a message platform that can better track communications between clients and loan officers/processors, so we can avoid back-and-forth
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Thank you for the 5-star rating, Yuan! I appreciate your valuable feedback about our communication process. I completely understand the importance of efficient and traceable communication. I'll certainly discuss this with our team at First...
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The process was super easy and very painless!!! Thank you Scott!!!!
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you found the process easy and painless, Dustin! That's always our goal at First Federal Bank. Your positive feedback means a lot and I'm glad I could assist you in your banking needs. Should you need anything else...
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Fast, clear communication and a willingness to do what it took to get the close done on time. Thank you!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm so grateful for your kind words and 5-star rating, Paul! It was a pleasure to assist you through this process and I'm delighted that you found the service fast and clear. Your satisfaction is my top priority and I am always ready to do...
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Mike and team were all around great to work with.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Really appreciate your positive feedback, Jonathan! It's always a pleasure to hear that our team at First Federal Bank is doing a good job. Thanks for rating us 5 stars, we're thrilled to have been able to provide you with such a positive experience....
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Because Jeff is an OG
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm thrilled to hear that you had a positive experience with me at First Federal Bank, Jordan! Your words "Jeff is an OG" gave me a good laugh. Your feedback is highly valued and will motivate me to continue giving exceptional service. If you...
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Jeff was always helpful and timely regarding the entire process.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear that you found the process efficient and helpful, Bryan. I always strive to provide the best service to all my clients, and I'm glad you had a positive experience. Thank you for taking the time to share your feedback and...
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He made the process go very smoothly!
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm thrilled to hear you found the process smooth, Johnson! It's always my aim to ensure a hassle-free experience for all my clients at First Federal Bank. Thank you for the superb rating and your kind words. I look forward to working with...
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Jeff was quick to respond and took time to explain things.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your positive feedback, Deborah. I always strive to provide the best service and clear communication to my clients. I'm glad to hear that you were satisfied with my responsiveness and explanation. If you have any more questions...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.