First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
We were pre aporoved for our loan in september and it feels as if it was completely slept upon until a week before closing. Crystal was completely terrible at communicating with us about what she needed/what needed to happen/ where we were...
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Jeff was there for me every step of the way of the home buying process. He helped me get the best rate out of multiple lenders and worked with me regarding different stipulations I had with the VA loan. My loan closed on time and everything...
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I had the pleasure of working with Jeff, and I couldn't be more impressed with their service. From the very beginning, Jeff excelled at communication, keeping me informed at every step of the process. Their diligence and dedication to completing...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Mahan, thank you so much for the glowing review! I'm thrilled to hear about your positive experience. Communication and diligence are indeed crucial in our line of work, and I'm glad you appreciated these aspects. Your recommendation means...
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I had the pleasure of working with Jeff, and I couldn't be more impressed with their service. From the very beginning, Jeff excelled at communication, keeping me informed at every step of the process. Their diligence and dedication to completing...
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Everything was super simple, and the communication between all parties was clear and open.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Jessica, I'm thrilled to hear that you had a positive experience with First Federal Bank and that you appreciated our clear and open communication. I am personally committed to making every interaction as straightforward and effective as possible....
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the portal made it very easy to work with
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm really pleased to hear that you found our portal easy to work with, Michael. Your feedback is valuable and we always strive to make banking simpler and convenient at First Federal Bank. Thank you for the 5-star rating. I'm here if you need...
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Crystal was very responsive and proactive when it came to my loan. She was on top of every single detail and at the end we had no problems.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you so much for your kind feedback, Rogelio! I'm thrilled to hear that your experience with your loan process here at First Federal Bank went smoothly. It's my goal to ensure each client feels taken care of and informed at every stage....
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Jeff really took care of us and was always ready to explain things if they didn't make sense. I felt like he had our best interests in mind.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Zachary, I appreciate your kind words and high rating. It's always my priority to ensure that customers like you understand everything about the process and feel secure in knowing that their best interests are being considered. Thank you for...
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Communication
Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for the stellar rating, Louis. It's gratifying to hear that you found our communication effective at First Federal Bank. We always aim to keep our customers updated and informed. I appreciate your feedback and look forward to assisting...
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She was very professional and kind she was efficient and organized. Great service indeed!
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you so much for the excellent review, Theresa! I'm delighted to hear that you were satisfied with the service you received. It was a pleasure assisting you at First Federal Bank. I strive to be professional, efficient, and organized,...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.