First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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I actually found Jeff and First Federal through Zillow. The rate advertised was lower than what I had been getting, so I halfway expected it to be a lie somehow... or require me to buy points. But it was legitimate (no points required), and...
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Willing to take in new information and adjust accordingly. Able to close within a short period of time.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm delighted to hear that you were satisfied with the service, Carlos. Your feedback is really appreciated. At First Federal Bank, we always aim to adapt to our clients' needs and provide quick solutions. I'm glad to have met your expectations....
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My first experience in this process was very peaceful. I had no concerns my representative had all basis covered. Mike Saunders was a blessing to us.
Reply from Owner
December 26th, 2024 12:00 AM
Thank you for your business Rodney! It was a pleasure working with you Sir. Merry Christmas to you and your family!
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Jeff is the man!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thrilled to hear you had a great experience, Drew! Your positive feedback is appreciated. I'm here at First Federal Bank to support your needs, so don't hesitate to reach out if you need anything in the future. Thanks for your awesome rating!...
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Brooke was very informative and helpful. She was on top of everything.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for taking the time to leave this excellent review, Vicki! I'm glad to hear that you found my service informative and helpful. I strive to be on top of everything to ensure my clients at First Federal Bank have a seamless...
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communication was great her expertise and advised through the entire process was just an entire pleasure to deal with.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had a positive experience, Martin! Your kind words about my communication and expertise mean a lot. It was truly a pleasure assisting you throughout the process. I'm here at First Federal Bank whenever you need...
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Communication at first was great Then we were kinda handed off to others who were not particularly responsive. And the day before closing we still did not know the final funds amount to wire, and had issues with closing in the name if our trust....
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for taking the time to review our services, Jeffrey. I'm glad to hear that your initial communication with First Federal Bank was positive. I apologize for the lack of responsiveness you experienced later on and the last-minute confusion...
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She proves she truely cares! She did everything in her power to help our close go seamless
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I am absolutely thrilled to hear your positive feedback, Cameo! It was a privilege to assist you ensuring a seamless close. At First Federal Bank, we always strive to provide our clients with the best possible service. I'm glad you felt this...
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- quick response times
- knowledgeable on VA and no-VA loan types
- no mimics
- professional and friendly
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm truly grateful for your 5-star review, Andrea. It's exciting to hear that you appreciated my fast response times, knowledge of VA and non-VA loans, and professional yet friendly approach. I'll make sure to maintain these standards for all...
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Very professional, great communication and detailed explanations of all aspects and options.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm thrilled to hear that you had a positive experience with me at First Federal Bank, Karine. Thank you for taking the time to leave such a fantastic review. I'm glad you appreciated my professionalism and detailed approach - I believe transparency...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.